Kennel Assistant / Receptionist - Smiths Station, AL

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ReceptionistAdministration & Office Support

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Quick Summary

Overview

Who we are Smiths Station Animal Hospital is Hiring a Kennel Assistant and Customer Service Representative!

Technical Tools

ReceptionistAdministration & Office Support

What We Offer

~2 min read

At Smiths Station Animal Hospital, we’re passionate about providing exceptional care to our patients and the people who love them. We’re looking for a Kennel Assistant and Customer Service Representative to join our team and support our mission of creating healthier lives for pets and their families.

This role blends daily patient care and kennel operations with client communication, so no two days are the same. If you enjoy a fast-paced veterinary environment, thrive on teamwork, and are committed to outstanding care, we’d love to meet you. You’ll join a hospital that balances professionalism with a fun-loving, supportive culture.

✓A flexible approach to compensation that reflects your skill set and future performance

✓401(k) matching & Roth Retirement Savings Plan

✓Flexible Spending Account (full-time only)

✓529 Savings Plan

✓Tuition Support Program

✓Referral bonus program

✓Health insurance, including medical, dental, and vision (full-time only)

✓Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)

✓Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.

✓Sick Time / Paid Time Off

✓Free or discounted lab work for all employee pets

✓Pet discounts on services and products

✓Pet food discount program

✓Quarterly Team Rewards Bonus Program

✓Professional development opportunities

✓Continuing education allowance

✓Uniform allowance

✓Six paid holidays (full-time only)

✓Employee Assistance Program

✓Employee discount program

The best of both worlds. As a Kennel Assistant and Customer Service Representative, you’ll care for patients and connect with their families.
Room to grow. Every Kennel Assistant and Customer Service Representative on our team has opportunities to learn and expand their veterinary skills, with mentorship and ongoing professional development.
Fun meets professional. A hospital culture that balances high standards with a fun-loving, supportive team.
Teammates who enjoy working together. A collaborative environment focused on patient care and teamwork.
Your contributions matter. A workplace where your work is valued and appreciated, and where employee well-being is a priority.
Meaningful work. Make a real difference in the lives of pets and their families every day.

Responsibilities

~1 min read

→Provide daily care for patients, supporting their health, comfort, and well-being
→Support kennel operations, including feeding, sanitation, and patient monitoring
→Assist veterinarians and veterinary technicians with patient care and treatments
→Support preventive care and vaccine protocols
→Perform pharmacology calculations as needed
→Communicate with clients and deliver compassionate, excellent client service
→Keep the hospital clean, safe, and organized

At least two years of veterinary experience preferred
Knowledge of vaccines and preventive care protocols
Strong patient history and recordkeeping skills
Strong communication and teamwork skills
A positive attitude and commitment to exceptional patient care
Ability to stand for extended periods and lift [Weight] lbs with assistance

If you’re a Kennel Assistant and Customer Service Representative who’s passionate about animal care and ready to join a team that values compassion, collaboration, and professional growth, we’d love to hear from you. Discover what makes Smiths Station Animal Hospital such a rewarding place to build your veterinary career.

Diversity, equity, and inclusion are core values at Smiths Station Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.