Veterinary Receptionist/Assistant - San Jose, CA

• A true hybrid role that combines client service with hands-on veterinary assisting
• The opportunity to work alongside a collaborative three-doctor veterinary team
• A busy, full-service hospital where no two days are exactly the same
• The chance to build both your veterinary and customer service skills
• Continuing education and professional development opportunities
• Training and support to help you grow in your role
• A team that values compassion, professionalism, and excellent patient care
• A fun-loving atmosphere where we take our work seriously without taking ourselves too seriously
• Opportunities for continued career growth within veterinary medicine

• Answer incoming phone calls and assist clients with questions and requests
• Schedule appointments appropriately and help manage veterinarian appointment schedules
• Greet clients and patients and create a welcoming experience from the moment they arrive
• Check clients in and out and process payments accurately
• Maintain accurate client and patient information
• Assist with medical records and other front-desk administrative responsibilities
• Communicate clearly and professionally with clients, veterinarians, and fellow team members
• Help clients navigate questions and difficult situations with patience, tact, and diplomacy
• Support smooth communication between the front desk and clinical team

• Assist veterinarians and veterinary technicians with patient care
• Safely handle and restrain animals for examinations and procedures
• Assist with pharmacy duties and prescription preparation as directed
• Help prepare exam and treatment areas for appointments and procedures
• Support the veterinary team with day-to-day patient care and hospital needs
• Maintain clean, organized, and sanitary patient care and hospital areas
• Help ensure patients are treated with compassion and care throughout their visit
• Work collaboratively with the entire hospital team to keep the day running smoothly

• Previous customer service experience
• Veterinary hospital experience is strongly preferred
• A genuine love of animals and commitment to compassionate patient care
• Strong communication and interpersonal skills
• The ability to provide friendly, professional service to clients in person and over the phone
• Confidence handling challenging or emotional situations with tact and diplomacy
• Comfort working directly with animals and assisting with hands-on patient care
• Strong organizational skills and attention to detail
• The ability to multitask and shift between front-desk responsibilities and clinical support
• A dependable, flexible, and team-oriented approach
• The ability to thrive in a busy veterinary hospital environment
• A positive attitude and willingness to learn and grow

If you’re looking for a Veterinary Receptionist/Assistant position where you can build relationships with clients, provide hands-on support to patients, and be an important part of a busy and supportive veterinary team, we’d love to hear from you.

Diversity, equity, and inclusion are core values at Princeton Veterinary Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.