Black River Family Dentistry is looking for a friendly, organized, and patient‑focused Business Assistant to join our front office team! We’re a supportive, welcoming practice that prides itself on delivering exceptional care and creating a positive experience for every patient who walks through our doors. If you enjoy helping people and thrive in a collaborative environment, this could be the perfect fit.

Why You’ll Love Working Here:

Competitive compensation
Health Insurance - significant employer contributions towards monthly premiums
Dental Insurance (employer-paid)
Vision Insurance
Basic life & long-term disability insurance (employer-paid)
401(k) employer contribution
Up to 3 weeks of PTO in your first year
Paid holidays
Annual reimbursement allowance to support employees in their professional development and role-related expenses.
Employee referral bonus program
A supportive, team-oriented environment

What You’ll Do:
As a Business Assistant, you will play a vital role in the daily operations of the clinic by providing outstanding communication and customer service to our patients. You’ll support smooth daily operations and ensure each patient receives top‑notch service.

Your responsibilities will include:

Greeting and assisting patients in person and over the phone
Scheduling, confirming, and managing appointments
Verifying insurance benefits and coverage
Posting accurate patient and insurance payments
Reviewing treatment plans and explaining next steps clearly
Maintaining accurate, confidential patient records

What We’re Looking For:

High school diploma or equivalent
Dental or medical office experience preferred (not required)
Strong multitasking and leadership abilities
Positive, professional communication skills
Excellent customer service and attention to detail
A team‑oriented mindset

Patient Care Hours:

Monday: 8:00am – 4:30pm
Tuesday: 8:00am – 4:30pm
Wednesday: 8:00am – 4:30pm
Thursday: 8:00am – 4:30pm

Why Black River Falls?
Nestled in the scenic beauty of west-central Wisconsin, Black River Falls offers small-town charm with access to outdoor adventures like hiking, fishing, and snowmobiling. With a welcoming community, quality schools, and a relaxed pace of life, it’s a great place to build a career and enjoy a balanced lifestyle.

Business Assistant

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