Front Office Supervisor - FT

The pay range for this position is $22.00 to $24.00/hr depending on experience.

• →Acts as Manager on duty, and supports Front Office Manager and Director of Front Office during shift hours.
• →Promptly resolves any guest complaints or issues
• →Coordinate activities with other hotel departments to facilitate increased levels of communication and guest satisfaction
• →Anticipate the guests’ needs, change direction quickly and multi-task
• →Uphold the highest standards of cleanliness, sanitation, safety, and conduct
• →Ensures proper communication within the department
• →Other job duties as required 

• A collaborative team player who leads by example and contributes to a positive and supportive work environment
• Professional appearance and demeanor, consistently reflecting the hotel's standards for grooming and dress
• A positive, professional attitude and a genuine passion for hospitality and guest satisfaction
• Ability to anticipate guest needs, respond thoughtfully to requests, and create opportunities to delight our guests
• Dependable, self-motivated, and detail-oriented, with a strong sense of accountability and follow-through
• Strong leadership, decision-making, and problem-solving skills
• Ability to work a flexible schedule, including weekends and holidays as needed
• Commitment to completing all duties and responsibilities in a timely and efficient manner while following hotel policies and procedures
• Proficiency with computers and general office applications, including word processing, spreadsheets, and databases. Opera experience is plus
• Strong verbal and written communication skills, with the ability to interact professionally and effectively with guests, team members, and management
• Reliable transportation and consistent attendance
• High school diploma or equivalent required

EOS Hospitality is an Equal Opportunity Employer.