Facilities Coordinator cum Concierge 사원대리급 (가산 근무)

• Provide professional and courteous reception services to employees, visitors and clients.
• Maintain a professional appearance and adhere to designated reception working hours.
• Answer incoming calls promptly and direct inquiries to the appropriate employee or team.
• Maintain and update the internal phone directory and reception contact information as needed.
• Keep reception desks and visitor seating areas tidy and presentable.
• Welcome visitors, notify their hosts and assist with visitor registration.
• Coordinate meeting room bookings upon request.
• Arrange visitor and employee parking bookings as required.
• Support access card issuance, registration and related administrative records.
• Receive and register incoming mail, parcels and courier deliveries and notify recipients.
• Maintain effective working relationships with employees, clients and relevant stakeholders.
• Serve as the reception point of contact for office, facilities and safety-related inquiries, refer requests to the responsible FM/AFM and provide initial assistance when necessary.
• Provide ad-hoc reception and office administration support as needed.

• Assist the FM/AFM with contractor access arrangements and administrative coordination when requested.
• Support procurement-related document collection and administrative tasks as requested by the FM/AFM.

• Collect, organize and track invoices and supporting documents related to reception and office administration as required.
• Support the FM team with monthly cost coordination, document collection and related administrative follow-up as needed.
• Assist with purchase order documentation and status tracking when requested.

• Follow applicable workplace health and safety procedures and provide reception-level assistance when needed.

• Share practical suggestions for improving reception services and administrative efficiency.
• Assist with seating plan updates and new joiner seating arrangements when requested.
• Assist with distributing site safety notices when requested by the designated responsible person.
• Maintain key issue records as part of reception administration, where applicable.
• Coordinate with housekeeping staff to monitor inventory levels, order supplies, and ensure proper stocking and arrangement of pantry and office supplies.

• Provide administrative assistance for risk-related communications when requested by the responsible team.
• Support communication of emergency or business continuity instructions when requested.
• Follow the established notification and escalation procedures applicable to reception operations.
• Comply with JLL policies, procedures and standards of business conduct.

• Prior experience in reception required
• Prior experience in facilities, property management, hospitality or related field preferred
• Must present a professional and friendly corporate image to clients
• Ability to interact well within a team
• Ability to learn new systems quickly
• Ability to confidently interact with all levels of the organization from CEO to cleaning contractors
• Self-motivated
• 2-3 Years experience in a corporate environment
• Understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system) is advantageous
• Critical Competencies for Success

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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