Scheduling Coordinator New Patient

As a Scheduling Coordinator New Patient, you will play an essential role in helping patients take their first steps toward receiving specialized cancer care. You will coordinate appointments for new and returning patients, ensuring a smooth, timely, and welcoming scheduling experience. Acting as a key point of contact, you will communicate with patients through phone calls, emails, and incoming requests. You will collect and verify patient information, explain administrative forms and policies, and address questions with professionalism and empathy. Working in a patient-focused healthcare environment, you will help maintain accurate records and ensure efficient coordination across clinical services. This is a meaningful opportunity to contribute to a mission centered on improving patient experiences and advancing cancer care.

• High school diploma or GED required.

• Strong computer skills and the ability to navigate multiple systems while accurately entering and managing patient information.

• Excellent verbal and written communication skills, with the ability to interact professionally and compassionately with patients.

• Strong organizational skills and attention to detail to ensure accurate scheduling and documentation.

• Ability to manage a high volume of incoming calls and requests while maintaining efficiency and service quality.

• Patient-focused approach, demonstrating empathy, patience, and professionalism when handling questions and administrative concerns.

• Ability to work independently, prioritize tasks, and adapt to a busy healthcare environment.

• No specific professional license or certification is required.