House Manager | Personal Assistant

A family on the San Francisco Peninsula is looking for a resourceful, proactive House Manager / Personal Assistant to keep their home and personal operations running smoothly. The role is roughly 80% household management and 20% personal assistant support.

The right person is organized, tech-savvy, and a clear communicator who enjoys solving problems. They're comfortable working independently and just as comfortable taking direction.

A family of four with two teenagers. You'll report primarily to one of the Principals, who works from home and has a background in design and nonprofit strategy, with a strong eye for detail and quality. The other Principal works in the investment space.

This is a chance to join a warm, down-to-earth family for the long term. They value thoughtful systems, quality, and work done well.

• Manage day-to-day household operations.
• Source, vet, and manage vendors and contractors for maintenance and repair projects.
• Own the preventative maintenance calendar, making sure recurring service, inspections, warranties, seasonal work, and repairs are scheduled and completed on time.
• Serve as the main point of contact for household vendors, handling access, scheduling, bids, work quality, and follow-up.
• Keep an organized vendor database with contacts, service history, contracts, warranties, pricing, and notes.
• Run local errands as needed.

• Support sourcing and purchasing of furniture, lighting, art, and accessories with guidance from the Design Principal.
• Track orders from selection through delivery and installation. Inspect every piece on arrival for damage, finish, dimensions, color, and accuracy against the approved order.
• Coordinate white-glove delivery, art handling, framing, assembly, installation, and placement so the finished result meets the family's standards.

The family has purchased the lot next to their home and is starting a two-year project to build a single-story gym and guesthouse.

• Act as the liaison between the Principals and the contractor, keeping the timeline on track and the contractor accountable.

• Help with home organization projects, including closets, storage, digital files, and other household systems.
• Take on personal and household projects as they come up.
• Build and maintain household workflows, recurring task systems, and project trackers in Asana and Notion.
• Keep digital records and dashboards current so the Principals can easily see decisions needed, work in progress, and completed work.

• Plan and manage personal events, from small gatherings to larger parties.

• Bachelor's degree, ideally in interior design, business, hospitality, supply chain, construction management, or a related field.
• 5 to 7 years of experience as a House Manager in a high-end private residence.
• Strong working knowledge of Google Workspace, Asana, and Notion. Experience with Savant, Adobe Illustrator, or SketchUp is a plus.

• Proactive and resourceful. You anticipate needs, catch issues early, and follow through on solutions.
• Detail-oriented. You notice the small things, from a missed maintenance item to a damaged piece of furniture, and see them through to resolution.
• Independent and collaborative. You take direction well, use good judgment on your own, and keep the Principals informed, including a clear end-of-day summary.
• Hands-on. You're as comfortable managing projects and vendors as you are handling the details yourself. No task is too small if it helps the household run well.
• A natural systems builder. You enjoy creating processes, managing maintenance calendars, and coordinating multiple vendors at once.
• A strong vendor manager. You communicate clearly with contractors, hold them accountable, and handle conflicts professionally.
• Calm and adaptable. You shift easily when priorities change and handle the unexpected without losing sight of the details.
• Discreet and trustworthy. You understand the importance of privacy and confidentiality in a private home.
• Career-minded. You see household management as a long-term career and want to build a lasting relationship with one family. Ideally no more than three positions in the past eight years, with at least one lasting four years or longer.
• Flexible. Regular evenings and weekends aren't expected, but you understand that occasionally checking email, handling an urgent household issue, or shifting your schedule for a vendor or event is part of the job.

• Hours: Monday to Friday, 10:00 AM to 6:00 PM, with some flexibility
• Location: 4 days onsite, 1 work-from-home day midweek
• Compensation: $160,000+ base salary | depending on experience 
• Benefits: Healthcare stipend, access to a retirement plan through Calsavers
• Time off: 10 days of PTO, 5 sick days, 7 federal holidays

DM Estate Staffing is a domestic staffing firm headquartered in Silicon Valley, dedicated to connecting exceptional Private Service Professionals with private clients and family offices across the United States. Built over more than a decade on referrals and repeat clients, we have grown thoughtfully by doing one thing well: finding the right person for the right home.

Every member of our recruiting team has worked personally in the homes of prominent private clients, as estate managers, private chefs, household leaders, and more. That lived experience is what sets us apart. We don't just understand private service in theory; we've navigated its nuances, its demands, and its deeply personal nature from the inside. That perspective shapes every search we conduct and every candidate we represent.

We encourage you to regularly explore our job board and apply for any roles that align with your experience and aspirations. When your background aligns with what our clients are looking for, we will be in touch. We hope to have the opportunity to work with you soon.