Administrative Assistant/Front Desk Receptionist

Job Title: Administrative Assistant/Front Desk Receptionist

Department: Support Services

Reports To: Vice President, Product Development

Location: Newtown, PA

Company Overview

Just Play is a trend-driven leader in the children's consumer goods industry. Our diverse product portfolio includes promotional and everyday products for the whole family. We collaborate with leading children's entertainment brands to develop, manufacture, and distribute products to major retailers throughout North America and around the world.

Position Summary

Just Play is seeking an organized and dependable Administrative Assistant/Front Desk Receptionist to provide front desk coverage and general administrative and operational support at our Newtown, PA office.

This position plays an important role in daily office operations, including greeting visitors, managing incoming communications and shipments, distributing mail and packages, maintaining office supplies and common areas, and assisting with meetings, events, product samples, and trade show preparation.

This is an active, hands-on position that requires frequent walking throughout the facility and regular handling, lifting, carrying, and delivery of packages and materials. The successful candidate will be comfortable balancing administrative responsibilities with physical tasks while maintaining a professional and organized work environment.

This position requires an in-office presence five days per week and is not eligible for a hybrid or remote work arrangement.

Essential Duties and Responsibilities

Reception and Communication:

• Serve as the primary point of contact at the front desk, greeting and directing employees, visitors, guests, and vendors in a professional and courteous manner
• Answer and route incoming telephone calls to the appropriate individuals and relay messages accurately and promptly.
• Respond to routine inquiries and provide assistance to internal and external contacts.
• Maintain a clean, organized, and welcoming reception area
• Monitor the front entrance and assist with visitor access in accordance with company procedures.

Mail, Shipping, and Package Distribution:

• Receive, sort, organize, and distribute incoming mail and deliveries throughout the facility.
• Prepare outgoing mail and shipments and operate applicable shipping systems to process, track, and manage deliveries.
• Transport and deliver packages, mail, and materials to designated offices, departments, and other areas of the facility.
• Assist with coordinating incoming and outgoing shipments and resolving routine delivery issues.
• Handle packages and materials of varying sizes and weights in accordance with applicable safety procedures.

General Office Administration:

• Prepare, update, organize, and maintain general office documents, records, and administrative systems.
• Perform data entry and distribute information to appropriate employees and departments.
• Provide administrative support to cross-functional teams to assist with day-to-day business operations.
• Complete routine office tasks and special assignments as directed.

Office and Facility Support:

• Help maintain the organization and readiness of conference rooms, kitchen areas, common spaces, showroom areas, and other designated areas.
• Monitor office supply inventory, place orders as authorized, and restock supplies as needed.
• Assist with moving, organizing, and distributing office supplies, product samples, and other materials.
• Walk throughout the facility regularly to complete deliveries, respond to requests, and support daily office needs.

Meetings, Events, and Sample Coordination:

• Assist with the setup, preparation, and breakdown of in-office meetings, company events, and other business activities.
• Arrange meeting materials, supplies, and equipment as needed.
• Assist with organizing, preparing, and transporting product samples and materials for trade shows, internal meetings, off-site meetings, and other business events.
• Help ensure meeting spaces and event areas are organized and ready for use.

Other Responsibilities:

• Perform occasional work-related errands as assigned.
• Assist with additional administrative and operational duties consistent with the scope of the position and business needs.

Minimum Qualifications

• High school diploma or equivalent.
• Basic proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
• Effective verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks, prioritize assignments, and meet deadlines.
• Ability to interact professionally and courteously with employees, visitors, vendors, and other business contacts.
• Ability to follow instructions, work independently on routine assignments, and collaborate with others as needed.
• Ability to perform the essential administrative and physical duties of the position, with or without reasonable accommodation.
• Ability to work on-site at the Newtown, PA office five days per week.

Preferred Qualifications

• Prior experience in an administrative, receptionist, customer service, or office support role.
• Familiarity with shipping, mailing, and package-tracking systems.
• Experience coordinating office supplies, meetings, events, or product samples.
• Associate or bachelor's degree in business administration or related field.

Work Environment and Physical Requirements

This position operates in an active office environment and requires frequent movement throughout the facility, including regular walking between the front desk, offices, conference rooms, garages, and designated areas.

The role involves frequent walking and standing throughout the workday, along with regular handling, sorting, transporting, and delivery of mail, packages, product samples, office supplies, and other materials. Duties may also require bending, reaching, lifting, and carrying items of varying sizes and weights.

The employee may be required to assist with moving materials and supplies for meetings, events, and trade shows. The position requires the ability to perform these duties safely and in accordance with applicable workplace safety procedures.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Equal Employment Opportunity

Just Play is an equal opportunity employer and makes employment decisions in accordance with applicable federal, state, and local laws. Qualified applicants and employees will be considered without regard to characteristics protected by applicable law. Reasonable accommodation will be provided as required by applicable law