Bilingual Preschool Office Manager Heights (Spanish/English)

Are you a natural relationship builder who loves connecting with families, creating memorable first impressions, and helping children thrive? Kido is looking for an enthusiastic, organized, and outgoing Office Manager who will play a key role in growing our school community!

This is more than an administrative position. As the face of our school, your primary responsibility will be to welcome prospective families, lead engaging school tours, build meaningful relationships, and guide families through the enrollment process. You will help families discover what makes Kido special and turn their first introduction into a lasting school partnership.

• Serve as the first point of contact for prospective families, creating a warm, welcoming, and memorable experience from their very first inquiry.
• Lead engaging and informative school tours, showcasing our classrooms, curriculum, teachers, programs, and the unique Kido experience.
• Own the enrollment journey from initial inquiry through enrollment, including consistent follow-up with families after tours.
• Build relationships with prospective parents, answer questions, address concerns, and help families feel confident choosing Kido.
• Track and report weekly enrollment activity, including inquiries, tours, follow-ups, and completed enrollments.
• Take ownership of enrollment goals and identify opportunities to increase school enrollment.

• Help plan, coordinate, and execute school marketing and sales events from initial planning through implementation and prospective family follow-up.
• Support local marketing initiatives and community outreach to increase awareness of Kido.
• Find creative ways to spread the word about Kido and build an interactive, fun, and supportive school community.
• Create positive connections with local families and businesses that encourage referrals and positive word of mouth.

• Build positive, lasting relationships with enrolled families, children, and staff.
• Communicate regularly with parents through in-person conversations and messaging, sharing updates, photos, and special moments that highlight each child's day and development.
• Respond promptly and professionally to parent and staff questions, requests, and needs.
• Be knowledgeable about all aspects of school operations so you can confidently communicate our programs, policies, curriculum, and daily routines to prospective and current families.

• Collect and organize all required enrollment paperwork for new children.
• Ensure student files are complete, accurate, and compliant with state licensing and regulatory requirements.
• Maintain organized enrollment records and support the administrative needs of the school.
• Multitask effectively in a fast-paced environment while keeping family satisfaction and enrollment priorities at the forefront.

• A friendly, outgoing, and personable individual who genuinely enjoys connecting with people.
• Strong communication and relationship-building skills.
• A natural salesperson who is comfortable leading tours, following up with prospective families, and confidently asking for the enrollment.
• Excellent organizational skills and attention to detail.
• The ability to manage multiple priorities while maintaining a positive, professional, and welcoming attitude.
• Strong follow-through and a sense of accountability for meeting enrollment goals.
• A passion for early childhood education and building a strong school community.

• HS Diploma/GED required
• At least 18 years of age
• Must be able to fluently read, write, and speak both Spanish and English
• Previous experience in childcare, education, admissions, customer service, sales, or marketing is a plus.

As part of our commitment to safeguarding and promoting the welfare of the children in our care, the successful candidate is expected to undergo an enhanced fingerprint-based background check. Kido is an equal opportunity employer.