10d ago

Administrative Assistant

United States·Herefordmid

Administrative AssistantAdministration & Office Support

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Quick Summary

Key Responsibilities

Assist customers by answering questions and providing information over the telephone File large amounts of documents accurately Perform general clerical duties including computer data entry, typing,

Requirements Summary

Principles of customer service Basic mathematics Modern office methods, practices, procedures and equipment 10-key proficiency; good data entry skills Computer proficiency includes Word, Excel,

Technical Tools

Administrative AssistantAdministration & Office Support

Job Title: Administrative Assistant	Department: Administrative Support
Location: Hereford, TX	Full/Part-Time: Full Time
Regular/Temporary: Regular	FLSA Status: Hourly (Non-Exempt)
Shift: Day

SUMMARY
Reporting to the Plant Manager the Administrative Assistant position is responsible for assisting customers, handling all incoming and outgoing mail, ensuring that filing is completed regularly, answering phones, weighing trucks in and out, entering orders for customers, purchasing ingredients, invoicing, and assisting the Department as necessary.

ESSENTIAL FUNCTIONS

Essential and other important responsibilities and duties may include, but are not limited to, the following:

Assist customers by answering questions and providing information over the telephone
File large amounts of documents accurately
Perform general clerical duties including computer data entry, typing, and maintaining files and records
Scale trucks in and out
Assist with Department projects
Answer customer phone calls and route calls to the correct recipients
Perform daily cycle counts as needed

ADDITIONAL RESPONSIBILITIES

Perform related duties and/or special projects as assigned

QUALIFICATIONS

Skills & Competencies:

Principles of customer service
Basic mathematics
Modern office methods, practices, procedures and equipment
10-key proficiency; good data entry skills
Computer proficiency includes Word, Excel, Outlook
SAP experience

Ability to:

Perform procedures in an organized and accurate manner; meet deadlines regularly
Build and maintain positive working relationships with co-workers and customers
Operate a computer for a variety of applications
Communicate effectively with all levels of staff and outside customers
Work independently with minimal supervision
Problem solve and research issues
Take and follow directions to stay on task in a fast-paced environment while maintaining tact and composure

Experience and Training Guidelines:

One (one) year of customer service experience/exposure
Two (2) year degree or equivalent experience

SPECIAL DEMANDS

Physical requirements

Frequent use of keyboard
Frequent sitting for long periods of time
Occasional bending or squatting
Frequent decision-making and concentration
Frequent exposure to noise
Frequent reading and close-up work

Working conditions

Work is performed in a typical temperature-controlled office environment subject to typical office noise and environment.

Note: Job descriptions are not intended to reflect all duties performed within the job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.