Administrative Support AST I

Classification Title:	Administrative Support AST I
Classification Minimum Requirements:	High school diploma or equivalent and one year of relevant experience.
Job Description:

• Engage with customers both in person and via telephone.

• Interpret and explain policies and procedures to university students, staff, faculty, and visitors.

• Address and facilitate customers’ parking needs.

• Document all transactions and prepare supporting documents for sales/payments, permit returns, charge adjustments, and revenue refunds.

• Enter appeals related to citations.

• Support the process for first and second level appeals.

• Identify and resolve discrepancies in error reports.

Work hours: Normal working hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. 

Position may require occasional additional work hours to satisfy departmental needs for seasonal permit renewals, events and other tasks as directed.

                Expected Salary:

$15.00 to $17.00 Hourly

                Required Qualifications:

High school diploma or equivalent and one year of relevant experience.

                Preferred:

• Detailed knowledge of T2 Systems Flex parking management software                                                         
• Detailed knowledge of UF PeopleSoft and UF GO applications                                                                                 
• Detailed knowledge of Microsoft Office applications
• Two years customer service and money handling experience

                Special Instructions to Applicants:

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

Position has been reposted, previous applicants still under consideration.

                Health Assessment Required: No                

 

Advertised: 15 Oct 2026 Eastern Daylight Time
Applications close: 29 Oct 2026 Eastern Daylight Time

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