Office Manager - Scarborough

Reporting to the Facility Manager and Administration Manager, you will coordinate a broad range of administrative functions across reception, staff administration, payroll, resident admissions, financial administration and general office operations.

Your responsibilities will include:

• Oversee daily office operations and provide professional reception services to residents, families, visitors and staff.

• Manage incoming telephone calls, correspondence and mail distribution.

• Maintain office equipment, resources and administrative systems.

• Manage petty cash, imprest systems, receipts, reconciliations and banking.

• Maintain confidentiality and security of resident, staff and organisational information.

• Coordinate new employee administration and onboarding documentation.

• Maintain employee records, databases and filing systems.

• Monitor police clearances and professional registration records.

• Coordinate annual leave records and facility leave calendars.

• Maintain training records and coordinate mandatory training schedules.

• Assist with fortnightly staff rostering and payroll-related reconciliations.

• Coordinate administrative documentation for new resident admissions.

• Prepare and maintain resident clinical and financial files.

• Maintain resident databases, records and vaccination information.

• Assist residents and their representatives with administrative and financial enquiries.

• Coordinate respite bookings and associated documentation.

• Complete daily census reporting and monthly resident movement records.

• Previous experience in office management or a senior administrative role.

• Excellent organisational, time management and multitasking skills.

• Advanced computer literacy, including Microsoft Office and Windows applications.

• Strong written and verbal communication skills.

• A professional and courteous telephone manner.

• High attention to detail and accuracy when managing records and financial information.

• The ability to work independently while supporting a broader management team.

• A strong understanding of confidentiality and the importance of handling sensitive information.

Experience in residential aged care, healthcare administration, staff rostering or payroll administration will be highly regarded.

If you are an experienced administrator looking for your next opportunity and would like to make a meaningful contribution within residential aged care, we encourage you to apply.