Case Worker/ Administrative Assistant

United States·Iowa City Corps-Hl042 - Iowa CityNormalmid

Administrative AssistantAdministration & Office Support

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Quick Summary

Key Responsibilities

Complete intake interviews with clients requesting material assistance and determine level of need as well as document need, situation, and assistance provided.

Technical Tools

Administrative AssistantAdministration & Office Support

Responsibilities

~1 min read

→Complete intake interviews with clients requesting material assistance and determine level of need as well as document need, situation, and assistance provided.
→Counsel clients on available resources; explain procedures, rights, responsibilities and confidentiality.
→Maintain accurate, confidential and detailed management files and referral materials.
→As appropriate, enroll clients in appropriate Salvation Army programs or initiatives, and provide related coordinated and collaborative services with area social service agencies.
→Complete Salvation Army statistics and maintain documents and other reporting requirements.

→Responsible for maintaining inventory for material assistance; ordering supplies, and stocking inventory.
→Educate and coordinate with community agencies about Salvation Army Social Services activities.

→Make referrals for clients requesting services unavailable at The Salvation Army.
→Maintain appropriate and consistent daily/weekly hours of operation of The Salvation Army office.
→Responsible for answering phones, emails and other correspondence
→Make bank deposits and scan invoices/deposit slips to DHQ accounting center.
→Asst with holiday and special programs.