TMS Administrative Coordinator

A TMS Administrative Coordinator provides key administrative support for the TMS Services portion of the Neurostimulation Department, including a wide range of administrative and financial duties. This role serves as a contact and resource for financial and health insurance reimbursement issues, as well as a liaison to Sheppard Pratt physicians and staff.

What to expect

• →Provides office support by greeting clients, scheduling appointments, and answering incoming phone calls.
• →Conducts initial phone evaluations to determine patient appropriateness for TMS consultation with physician.
• →Orders and maintains office supplies and equipment.
• →Composes and types correspondence and prepares reports as needed.
• →Scans supporting documents as needed into electronic medical record (EMR).
• →Collects new client demographics and insurance information and enters data into IDX.
• →Investigates and verifies client’s primary, secondary, and tertiary insurance coverage for TMS benefits.
• →Collaborates with RN Manager and MD leader to complete and send pre-authorizations and/or treatment plans as required by insurance companies. This requires an understanding of a variety of clinical scenarios both psychiatric and medical.

What you'll get from us:

At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer: 

• →A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation 
• →Comprehensive medical, dental and vision benefits for benefit eligible positions 
• →403b retirement match 
• →Generous paid-time-off for benefit eligible positions 
• →Complimentary Employee Assistance Program (EAP) 
• →Generous mileage reimbursement program 

Pay range for this position is: $20.95 to $31.45/hr.  Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience. 

What we need from you:

• →Bachelor’s Degree from an accredited institution in allied health, science or related field preferred.
• →Two years of related work experience.
• →Knowledge of and ability to understand a broad range of psychiatric and medical diagnoses, treatment modalities, and therapeutic services.
• →Strong organizational and time management skills.
• →Interpersonal skills sufficient to communicate effectively with a variety of clinicians and other hospital staff.
• →Interpersonal and negotiation skills to effectively obtain authorizations for TMS treatment with a variety of 3^rd party payors.
• →Interpersonal skills to effectively communicate with patients and their families/representatives regarding treatment costs and expected insurance coverage. This requires a great deal of tact and diplomacy.

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