Senior Operations Assistant - 20867

Remotesenior

Operations AssistantAdministration & Office Support

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Quick Summary

Key Responsibilities

Take direct operational ownership of active short-sale files from initiation through closing, ensuring every transaction moves forward without delay. Milestone &

Requirements Summary

Maintain absolute visibility into deadlines, lender requests, judgments, liens, approvals, and time-sensitive submission requirements. Proactive Follow-Up: Systematically follow up with lenders,

Technical Tools

Operations AssistantAdministration & Office Support

Responsibilities

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Requirements

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High Operational Autonomy: High agency and personal accountability—a natural "right hand" mindset that asks "what's missing?" and takes initiative without needing a daily task list.
Exceptional Detail & Organization: Outstanding project management capabilities, pattern recognition, and relentless follow-through in high-volume, multi-transaction environments.
Direct Communication Style: Resilient, mature, and comfortable working with a fast-paced, direct, and demanding founder who values concise, no-fluff updates.

Industry background or prior exposure to U.S. real estate, title, mortgage lending, short sales, legal services, or transaction coordination (Open to training candidates with strong operational capability).

Founder Capacity Creation: Measurably reducing founder involvement in routine file management and tracking.
Transaction Velocity & Accuracy: Achieving 100% on-time completion of milestone deadlines with zero missed lender submission requirements.
Proactive Issue Detection: High percentage of potential transaction bottlenecks identified and resolved reactively versus proactively.
Communication Quality: Delivering accurate, highly personalized client updates that maintain trust without requiring extensive founder editing.