Virtual Assistant - 18320

Position : Head of Customer Delight

Work Hours (Client) : 9:00 AM – 6:00 PM CST

Holidays : TBD

Pay Range : USD 1,200 - 1,500/month (varies based on skill set and experience level)

Location of Search : South Africa / Latin America

Work Location : REMOTE

Type of Contract : Independent Contractor

We are seeking a highly organized, proactive Virtual Assistant to support a busy Senior Vice President of Marketing. This role combines executive administrative support and personal assistant responsibilities, helping manage both professional and personal logistics to ensure smooth day-to-day operations.

The ideal candidate is detail-oriented, responsive, discreet, and comfortable juggling multiple priorities.

• Manage and maintain the SVP’s calendar, including scheduling meetings, prioritizing requests, and resolving conflicts

• Coordinate internal and external meetings, including preparing agendas and managing logistics

• Book business travel, including flights, hotels, and transportation

• Prepare and submit expense reports and reimbursements

• Track deadlines, follow-ups, and action items

• Assist with basic presentation preparation and document organization

• Coordinate with internal teams and external partners as needed

• Schedule personal appointments (medical, home services, etc.)

• Manage family calendar and coordinate schedules

• Book and coordinate childcare or babysitters

• Handle grocery ordering and meal planning support

• Coordinate household services (cleaning, repairs, deliveries)

• Assist with online purchases and returns

• Research and book personal travel or reservations

• Help manage reminders and household logistics

• 1-2 years experience as an Executive Assistant, Virtual Assistant, or Personal Assistant

• Exceptional organization and time management skills

• Strong written and verbal communication

• High level of discretion and professionalism

• Ability to anticipate needs and solve problems independently

• Comfortable working across both professional and personal tasks

• Tech-savvy and experienced with tools like:

  • Google Workspace

  • Calendar management tools

  • Expense reporting software

  • Task management tools (Asana, Notion, Trello, etc.)

• Experience supporting senior executives or C-level leaders

• Experience managing family or household logistics

• Familiarity with travel booking platforms and expense systems

• Proactive and resourceful

• Detail-oriented

• Highly reliable and responsive

• Comfortable managing confidential information

• Able to prioritize quickly in a fast-paced environment

• Manage and optimize weekly calendar

• Submit expenses from prior week

• Coordinate childcare for upcoming travel

• Order groceries and assist with meal planning

• Schedule medical or home appointments

• Book travel for upcoming business trips