Workplace Experience Associate-Receptionist

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Responsibilities:

• Provide backup reception support and general workplace assistance.
• Open, track, and close ServiceNow tickets for all maintenance requests.
• Conduct daily walkthroughs to identify cleaning, safety, and repair needs.
• Escort and coordinate vendors; maintain maintenance documentation.
• Maintain kitchens, pantries, and common areas; restock supplies and coordinate appliance repairs.
• Change copy machine toner as needed
• Mail, Packages (Receive and Deliver) Receiving System: Process all inbound items.
• Process all inbound and outbound items. (Shipments, etc.)
• Assist with employee moves, including relocating furniture and personal items.
• Install nameplates, distribute keys, and prepare offices before moving in.
• Assist with furniture deliveries, installations, repairs, and removal.
• Perform light maintenance tasks such as hanging pictures, assembling furniture and rearranging office setups.
• Support executive meetings & events, including room setup, equipment, and food/beverage preparation.
• Set up tables, chairs, staging, and other equipment according to event diagrams.
• Maintain a clean, safe, and organized workspace. Keep corridors and freight areas clear of debris.
• Report cleaning needs appropriate vendors.
• Provide basic troubleshooting and set up support for workplace and conference room equipment.
• Coordinate with IT on workstation and equipment deployment needs.
• Support cable boxes and workplace equipment for troubleshooting and setup.
• Assist with conference room readiness and meeting support as needed. (Mounting TVs, speakers, and basic audio equipment.
• Other duties as assigned by manager.
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Qualifications:

• • Excellent customer service and interpersonal skills.
  • General facilities background with the ability to lift/move up to 50 pounds and a two (2) person lift over 50 lbs.
  • Familiarity with building procedures.
  • Strong multitasking and prioritization skills; collaborative team player.
  • Proficient in Word, Excel, and PowerPoint.
  • Able to work overtime on short notice.
  • Independent, proactive, flexible, and able to collaborate across functions.
  • Strong written and verbal communication skills.
  • Highly attentive to detail with strong critical thinking abilities.
  • Hospitality experience – a plus
  • Maintenance experience – a plus
  • Experience in the entertainment industry – if possible

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