Scheduling Coordinator - ABC Endoscopy and Imaging

• High school graduate, GED, or formal education equivalent plus (7) seven years of training and/or experience in business office administration, customer service, or related work of which three years’ experience is in patient registration, scheduling, or billing in a healthcare environment OR Bachelor's degree plus three years’ experience in patient registration, scheduling, or billing in a healthcare environment.

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 

• →Manages case requests, ensuring accuracy and completion of all required preauthorizations and clinical screenings before placing on the schedule.
• →Schedulers monitor requested times for alignment with case time averaging and scheduling policies/procedures.
• →Collaborates with procedural area leadership to determine appropriate placement and alignment with staffing and targeted rooms in operation at specified times.
• →Schedulers are integral players in ensuring all capacity, access, and utilization targets are met, resulting in achievement of budgetary/revenue expectations.
• →Schedulers will be assigned primary specialties and services they support, while remaining able to meet needs for any service/specialty/department. High level of skill and understanding of Epic Optime required.
• →Acts as the point of contact for procedural scheduling for all UAMS departments/clinics staff and providers.
• →Must interact in a professional and friendly manner, exhibiting stellar communication and problem-solving skills.
• →Focused on the end result of meeting the needs of patients in an efficient and effective manner while ensuring the schedule is appropriately managed.
• →Communicates accurate and complete information; maintains strict confidentiality when necessary. Demonstrates positive working relationships with co-workers, management team, and ancillary departments;
• →Follows the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines.
• →Assists internal and external stakeholders as needed with exceptional customer service.
• →May perform other duties as assigned.

Please contact askrecruitment@uams.edu for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.