Administrative Program Support 3

The College of Agriculture, Health and Natural Resources (CAHNR) Business Office at the University of Connecticut announces the opening of a full-time Administrative Program Support 3 to support Human Resources and Payroll functions. The incumbent will work under the limited supervision of the Assistant Dean for Finance and Administration and will provide independent administrative support for a broad range of Human Resources activities, with additional responsibility for selected Payroll processes. The position serves as a resource to CAHNR departments, faculty, staff, and administrators and works closely with central University offices to support accurate, timely, and compliant personnel administration.

HUMAN RESOURCES

• →Serves as a resource to CAHNR administrators, faculty, staff, and supervisors on routine and moderately complex Human Resources policies, procedures, and personnel actions, escalating unusual or sensitive matters to the Assistant Dean, Human Resources, or other appropriate University offices. Supports supervisors with the documentation and routing of routine personnel and employee relations matters as appropriate.
• →Coordinates and reviews Human Resources transactions for accuracy, completeness, and compliance, including position requests, regular payroll searches, offer letters, continuation letters, Special Payroll requests, temporary service in a higher-class requests, and related personnel actions.
• →Coordinates CAHNR regular payroll offer and continuation letter processes, including preparing, reviewing, routing, tracking, and maintaining documentation and standardized templates.
• →Supports efforts to improve consistency and efficiency in offer letter and continuation processes across departments.
• →Supports UCPEA Career Progression processes by maintaining eligibility and tracking information, coordinating required documentation, communicating deadlines and requirements, assisting employees and supervisors with process questions, and maintaining related records and resources.
• →Coordinates graduate assistant offer letter processes in Slate, including monitoring departmental submissions, reviewing materials for completeness, routing or approving items within delegated authority, tracking outstanding actions, and communicating requirements to department administrators.
• →Coordinates and supports regular payroll searches and recruitment processes in PageUp, including reviewing submissions for completeness, approving or routing transactions within delegated authority, supporting search administration, and communicating with departments, Human Resources, and other University offices as needed.
• →Supports employee onboarding, transfers, and separations, including new employee orientation coordination, onboarding documentation, I-9 processes, personnel record maintenance, organizational chart updates, and related administrative requirements.
• →Supports employment-based immigration processes, including H-1B and J-1 related actions and other visa matters within the scope of the position. Coordinates documentation, communicates with departments and employees, tracks deadlines, and works with International Services, Labor Relations, and other University partners as appropriate.
• →Supports staffing and position administration activities, including staff refills, position justifications, classification related documentation, reclassification and temporary assignment processes, employee separations, and other personnel changes. Helps departments understand required documentation and University processes.
• →Stays current on University policies, collective bargaining agreements, and changes to Human Resources practices and systems. Translates relevant changes into practical guidance, templates, checklists, and training for CAHNR administrative staff and supervisors.
• →Maintains and oversees the maintenance of electronic personnel records and related shared resources, ensuring appropriate organization, accessibility, confidentiality, and records management practices.

PAYROLL

• →Reviews and approves designated Core CT payroll transactions within delegated authority, ensuring accuracy and appropriate supporting documentation. Identifies discrepancies and coordinates corrections with departments and/or faculty, the Business Office, Payroll, Human Resources, and other University offices as needed.
• →Assists with routine payroll administration, including pending payroll transactions, employee funding or appointment documentation, and other recurring payroll processes. Provides support in resolving routine payroll questions and escalates complex issues appropriately.
• →Compiles and maintains Human Resources and Payroll data and prepares routine reports, trackers, and summaries used to monitor personnel activity, deadlines, vacancies, appointments, and other operational needs.
• →Monitors employee appointment and funding end dates through recurring payroll review processes; identifies personnel requiring payroll authorizations, extensions, or other employment actions and communicates upcoming deadlines and required actions to departments to support timely payroll processing and continuity of employment.

PROCESS IMPROVEMENT, TRAINING, AND COLLABORATION

• →Assesses assigned administrative workflows and recommends process improvements that increase consistency, efficiency, accuracy, and compliance. Develops and maintains job aids, templates, standard operating procedures, and other resources to support department self-service.
• →Serves as a functional resource for Human Resources and Payroll systems used within CAHNR, assisting departments with system processes, troubleshooting routine issues, and coordinating resolution of more complex matters with central offices.
• →Provides ongoing training and guidance to CAHNR administrative staff and new employees on applicable Human Resources and Payroll processes, University systems, and procedural requirements.
• →Represents the CAHNR Business Office in regular College administrative meetings and serves as a liaison with departments and central University offices on Human Resources and Payroll matters.
• →May supervise and evaluate the work of student labor employees and coordinate assigned work to support Business Office operations.
• →Performs additional duties as assigned.  

1. Bachelor’s degree in Human Resources, Business Administration, Public Administration, or a related field.
2. Three to four years of related experience in Human Resources administration, personnel administration, payroll administration, or a closely related area.
3. Demonstrated knowledge of Human Resources administration, onboarding processes, and personnel records management.
4. Demonstrated experience interpreting and applying University policies, procedures, collective bargaining requirements, and other applicable standards while exercising sound judgment and discretion.
5. Experience working in a complex, fast paced, multifaceted administrative environment with multiple competing priorities.
6. Experience working independently under limited supervision while collaborating effectively with supervisors, colleagues, departments, and central University offices.
7. Organizational skills and attention to detail, with demonstrated experience managing deadlines, tracking multiple actions, and maintaining accurate records.
8. Demonstrated professional written and verbal communication skills.
9. Demonstrated experience maintaining confidentiality and exercising appropriate professional judgment when handling sensitive personnel information.
10. Experience with Microsoft Office applications, including Word, Excel, Outlook, and Teams.

1. Experience working in higher education, particularly in an academic or decentralized administrative environment.
2. Experience interpreting or working within a collective bargaining environment.
3. Experience with UConn Core CT, PageUp, Slate, or similar enterprise Human Resources, payroll, recruitment, or document management systems.
4. Experience supporting UCPEA or other career progression, classification, reclassification, or employee development processes.
5. Experience supporting employment-based immigration or visa processes.
6. Demonstrated experience identifying process improvements and developing practical tools, templates, checklists, or training resources.
7. Demonstrated experience establishing effective working relationships with individuals across varied academic, professional, cultural, and organizational backgrounds.
8. Demonstrated experience identifying and resolving problems efficiently and effectively while knowing when to seek guidance.

Other rights, terms, and conditions of employment are contained in the collective bargaining agreement between the University of Connecticut and the University of Connecticut Professional Employees Association (UCPEA).

Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.

Please apply online at Faculty and Staff Positions, Search #499910 to upload a resume, cover letter, and contact information for three (3) professional references. Applicants must clearly demonstrate how they meet the stated minimum qualifications, and any preferred qualifications they may possess, in their application materials.

The review of applications will begin immediately and remain ongoing until the position is filled.

All employees are subject to adherence to the State Code of Ethics.

All members of the University of Connecticut are expected to exhibit appreciation of, and contribute to, an inclusive, respectful, and diverse environment for the University community.

The University of Connecticut aspires to create a community built on collaboration and belonging and has actively sought to create an inclusive culture within the workforce. The success of the University is dependent on the willingness of our diverse employee and student populations to share their rich perspectives and backgrounds in a respectful manner. This makes it essential for each member of our community to feel secure and welcomed and to thoroughly understand and believe that their ideas are respected by all. We strongly respect each individual employee’s unique experiences and perspectives and encourage all members of the community to do the same. All applicants will receive consideration for employment without regard to race, color, ethnicity, religion, age, sex, marital status, national origin, ancestry, sexual orientation, genetic information, physical or mental disabilities, veteran’s status, status as a victim of domestic violence and/or sexual assault and/or trafficking in persons as defined by Connecticut law, prior conviction of a crime, workplace hazards to the reproductive systems, or gender identity or expression.

The University of Connecticut is an AA/EEO employer including for Disability and Veteran status.

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