Senior Executive Assistant

You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked.  

We’re here to give power to the patient. 

For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more.

Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting. We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking.

Fixing healthcare starts with fixing access to it. And we're still just getting started.

Zocdoc’s most important asset is our people. An Executive Assistant serves as a trusted and valuable business partner to our leadership team. Their primary responsibility is to optimize and prioritize the leadership's time, ensuring the smooth execution of their goals. By working closely with the team, possessing excellent communication skills, delivering top-notch customer service, and fostering a strong relationship with leadership, this person guarantees that the executives can concentrate on high-yield strategic initiatives.

• Guided by a strong EQ, autonomous, urgent, and creative
• A highly motivated problem-solver who works well under pressure
• Passionate about organization and structure, but adaptable and resourceful when things change
• The kind of person who enjoys working with others and finding ways to collaborate effectively
• A strong and effective communicator across all mediums (in person, slack, email, phone)

• Collaborating closely with the broader EA team on projects and events that contribute to a dynamic and supportive environment
• Understanding your executive's preferences, including meeting cadence, travel logistics, and conference room preparation
• Managing meetings and schedules efficiently, both recurring and ad hoc, while keeping calendars organized and prioritizing tasks effectively
• Meeting management, including preparing agendas, taking notes, distributing action items, etc.
• Assisting in scheduling and running high-profile meetings, including Executive off-sites, and ongoing staff meetings. This includes, but is not limited to, attendee communications and venue management/coordination
• Coordinating and overseeing complex domestic and international travel arrangements, including all necessary documentation
• Working with internal members on coordinating any health and tech-related conferences as needed
• Complete expense reports and manage company documents and contracts as needed

• A minimum of 4-5 years experience in an Executive Assistant role supporting senior level executives
• Superb communication and relationship management skills! You believe in keeping your stakeholders in the loop and know that multiple communication mediums are the key to success
• Courage. You are able to know when to say yes and when to say no across various competing priorities
• You can handle sensitive and confidential information with high professionalism and discretion
• Humility. You believe in treating everyone with dignity and respect, regardless of title or tenure. You view this role as an opportunity to create positive change
• Passion for customer service, with the ability to adapt to various personalities and rapidly shifting priorities
• A compassionate but consultative and confident approach with a nothing-too-big, nothing-too-small attitude
• A fundamental understanding of urgency and a passion for getting results (we move fast around here!)

• Regular Schedule - Monday- Friday 9-6 pm
• Hybrid role with 4 days/week required onsite in our New York HQ
• 24/7 as needed