Office Coordinator - In-Office Vincennes, IN

ReSource Pro is seeking an Office Coordinator to provide administrative support and reception for the Compliance office.

We hire the best because our service is only as good as the people delivering it. We’re committed to hiring individuals who engage in our amazing culture and embrace our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self.

• Oversee general administrative functions and logistics of the Compliance office, including office supply management and breakroom/kitchen supplies.
• Receive visitors, answer phone calls, and forward calls to the appropriate partners. Serve as the main phone line operator.

• Scan client documentation into the system in a timely and accurate manner.
• Send and receive packages and handle mail. Forward mail to the appropriate partners.

• Support Compliance initiatives as needed. Partner closely with other team members to ensure communication, collaboration, and partnership for all employees.
• Partner with Compliance Lead Generation as needed, and cross-collaborate and support where requested.

• High school diploma or equivalent
• Proficiency in MS Office: Word, Outlook, Access, and strong Excel skills
• Customer-centric mindset: enjoy providing a service and solving customer problems
• Strong written and verbal communication skills, with the ability to convey information to clients and effectively de-escalate customer frustrations
• Team player mentality and commitment to supporting other team members
• Process-focused and detail-oriented, with a commitment to accurate documentation
• 1–2 years of administrative, customer service, retail, or call center experience that includes heavy components of communication and organization

To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via Zoom.

The standard interview process includes:

1. Behavioral interview with Talent Acquisition
2. Online talent assessment
3. Hiring Manager interview

Additional interview steps may be added depending on the position or if further evaluation is needed.

Focused exclusively on the insurance industry, ReSource Pro is the trusted partner insurance organizations rely on to optimize performance, streamline operations and process engineering, and drive growth. Serving 2,000+ carriers, brokers, wholesalers, and MGAs, ReSource Pro is a recognized market leader in insurance workflow optimization, data and technology services, and strategic operating model transformation. Maintaining a 96%+ client retention rate for over a decade, ReSource Pro is the only firm serving the insurance industry to have earned a spot on the Inc. 5000 list 16 times—placing it among the top 0.02% of repeat honorees across all sectors in the Inc. list’s 40+ year history.

ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.