Exchange Office Assistant - On Offutt AFB NE

Job Summary Performs administrative duties in support of the Exchange General Manager (GM)/Distribution Center Manager (DCM). Administrative Classification Standards apply.

Essential Job Functions   Provides high level of customer satisfaction through excellent service. Greets each customer upon contact and/or line of sight. Keeps their needs foremost and creates a welcoming environment, actively engages, and builds trust relationship with the customer. Receives telephone calls and visitors, providing requested information from own knowledge and office files or referring callers to appropriate source. Uses a PC for data entry and information retrieval using appropriate systems/software/hardware for correspondence, reports, etc. Performs a variety of complex administrative clerical tasks. Types correspondence, reports, and statistical and tabular data in final format. Gathers data and documentation for special projects and prepares briefing support materials. Updates and maintains files. May be responsible for processing payroll for office staff, maintaining log of use and maintenance for Exchange/DC staff vehicles, and ensuring security of documents or other controlled items as considered appropriate in an office environment. Assures compliance with fire, safety, and security regulations. Practices loss prevention procedures and alerts security and management of potential problems that may involve fraud, waste, and abuse. Performs other duties as assigned.   Complies with applicable directives, policies and procedures. Actively supports and implements applicable EEO laws and programs within the Exchange. Assumes other related responsibilities as assigned.

Qualification Requirements Completion of high school or the equivalent. Clerical/administrative office experience preferred. Must possess the ability, knowledge, and skill to operate/use the appropriate systems/software/hardware. May use standard accounting/office machines.

The Army & Air Force Exchange Service, also known as “the Exchange,” is the retailer on US Army and Air Force installations worldwide. An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve.

Completion of high school or the equivalent. Clerical/administrative office experience preferred. Must possess the ability, knowledge, and skill to operate/use the appropriate systems/software/hardware. May use standard accounting/office machines.


If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.