Operations Assistant - 21845

We are a high-growth, for-profit healthcare logistics and managed transportation platform. Our mission is to streamline the global distribution of critical therapeutics, diagnostics, and medical devices through automated tracking and data consolidation, minimizing supply chain delays where every minute counts.

Driven by a fast-paced, high-execution environment, our founder leads a lean, high-performing team of about seven people. As our platform and operations scale rapidly, we are hiring a high-caliber right-hand operator to partner directly with executive leadership, optimize workflows, and keep our business moving at top speed.

We are hiring a full-time Operations Assistant to work directly alongside our founder. This is a high-trust, high-impact seat: you will own executive communications, calendar management, and operational follow-through, while supporting customer onboarding and managing foundational financial reporting.

This is not a task-taker role—we are looking for a true operator. You are someone sharp who figures things out independently, takes immediate action, communicates concisely, and acts as a force multiplier for the founder. If you thrive in fast-moving startups and love wearing multiple operational hats, this role is for you.

• Assist new healthcare and enterprise clients during platform onboarding, providing seamless setup support and answering operational questions.

• Serve as a reliable, customer-facing point of contact to resolve client inquiries rapidly.

• Maintain basic bookkeeping records, track daily spend and revenue, and reconcile financial data.

• Prepare clear, concise financial reports and summaries for executive review.

• Spearhead special projects as business needs evolve—from building process documentation and configuring internal tech stacks to performing fast-turnaround market research.

Qualifications & Skills

• AI & No-Code Aptitude: "Vibe coding" ability—comfortable using AI tools (e.g., Claude, Cursor, Lovable) or no-code platforms to build simple automations, internal scripts, or operational fixes.

• Prior experience at an early-stage or venture-backed tech startup.

• Background or familiarity with logistics, supply chain, healthcare, or B2B SaaS operations