Office Coordinator II

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

• Assists patients with appointment scheduling, providing them with necessary information and instructions.
• Assists in preoperative admission activities for patients as necessary.
• Accurately enters physicians' orders and alerts appropriate staff to foster timely, effective patient care, and updates physician standing order sheets as needed.
• Orders diagnostic and lab tests accurately and in a timely manner and coordinates with other departments in providing efficient patient care.
• Prepares and distributes schedules to medical staff and relevant departments.
• Provides administrative support, including data entry, filing, maintaining and ordering supplies, and handling correspondence.
• Ensures compliance with all relevant regulations and policies.
• Other duties as assigned.
• Serves as receptionist for the department, greeting patients and visitors.
• Responsible for all incoming phone lines and handles numerous specialty calls.
• Manages logistics of scheduling, including coordinating with medical staff to confirm their availability, utilizing scheduling software to manage appointments, monitoring the scheduling system for any issues, and confirming the availability of required resources.
• Maintains accurate records of scheduled procedures and patient information.

Knowledge, Skills, and Abilities:

• Organizational [Required]
• Verbal Interpersonal [Required]
• Customer Relations [Required]
• Grammar/Spelling [Required]
• Read/Comprehend written instructions [Required]
• Follow verbal instructions [Required]
• Keyboarding (manual) [Required]
• Computer (visual) [Required]
• Medical terminology [Required]
• Clerical skills [Required]

Education:

• High School Grad or Equiv [Required]

Work Experience:

• 1+ administrative or customer service experience in healthcare [Required]

Physical Requirements: (Please click the link below to view work requirements)

• Physical Requirements - https://tinyurl.com/23km2677

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.