Executive - Front Office

Job Title

Job Description

• →Front Desk & Visitor Management
• →Greet and welcome visitors, guests, and clients in a professional and courteous manner
• →Manage visitor entries, ID issuance, and access control as per site security protocols
• →Coordinate with security for visitor movement and approvals
• →Handle incoming and outgoing courier, parcels, and mail
• →Communication & Coordination

• →Attend and direct incoming calls to the concerned departments
• →Maintain communication with internal teams, vendors, and facility staff
• →Respond to general inquiries and escalate issues when required

• →Helpdesk & Administrative Support

• →Log service requests and complaints in the helpdesk system (if applicable)
• →Coordinate with housekeeping, security, and engineering teams for issue resolution
• →Maintain front office records, registers, and reports
• →Assist in meeting room bookings, guest seating, and administrative arrangements

• →Client & Employee Support

• →Support onboarding of new employees and managing guest visits
• →Ensure smooth coordination during client visits, audits, and reviews
• →Maintain high service standards and professionalism at all times

• →Compliance & Hygiene

• →Ensure reception and front office area is well maintained, clean, and presentable
• →Adhere to company policies, safety norms, and confidentiality standards

• →Educational Qualification

• →Graduate / 12th Pass (Graduate preferred)

• →Experience

• →1–3 years of experience in a front office, reception, or customer service role
• →Experience in corporate offices, IT parks, or facility management setups preferred

• →Required Skills & Competencies

• →Good communication skills (English, Hindi & local language preferred)
• →Pleasant personality with customer‑focused attitude
• →Basic computer knowledge (MS Outlook, Excel, Word)
• →Ability to multitask and handle work pressure
• →Professional appearance and telephone etiquette