Commercial Lines - Team Assistant I - January 2027

Make a difference with a career in insurance

At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®.

If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.

Build your future with us

Our Commercial Lines department is seeking a team assistant class set to start on January 19th, 2027. Team assistants support the underwriting team in serving agencies by processing tasks needed in the endorsement issuance process. Team assistants will also be responsible for maintaining overall quality and efficiency of work performed within their team. 

This position is based at our Headquarters in Fairfield, Ohio.

Applicants are strongly encouraged to attend our open interview night on Thursday, November 19, 2026. Please register your attendance using the following link: Open House Registration - Thursday, November 19, 2026 Survey

The pay range for this position is $18.00 - $20.00 hourly. The pay determination is based on the applicant’s education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus and individual performance. 

Be ready to:

• maintain an assigned territory to complete work assignments
• process e-CLAS endorsements to support agency requests whether work comp or package policies
• perform basic research
• enter motor vehicle reports, as needed

Be equipped with:
 

• working knowledge of e-CLAS manuals, including how to navigate and interpret them
• working knowledge of state rating manuals, workbench and EDM application
• the ability and willingness to work in a team setting
• maintaining a positive attitude
• making efficient use of time
• demonstrating an acceptable level of attention to detail
• the ability to develop positive relationships
• demonstrating adaptability to new processes and procedures
• the ability to collaborate and communicate with underwriters and associate underwriters
• applying problem solving and decision-making skills
• utilizing the appropriate communication method for the situation – email, phone, transaction notes, face-to-face, or virtual