PRN Imaging Records Clerk

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

• We offer competitive hourly pay with shift differential incentives.

• A PRN position
• Benefits program that includes PTO, mental health support, wellness rooms, concierge services and more
• Access to Wellstar’s CareerCare program for fully funded education and guided career progression

• The Imaging Records Clerk functions under the direction of the Chief Technologist, Medical Imaging Manager and/or Director Diagnostic Services.
• The Records Clerks assist with providing exam reports to physicians, distribution of phone calls for the department and a variety of clerical tasks that require independent judgment, ingenuity and initiative in the utilization of computers and other equipment.

• High School Diploma or equivalent

• Minimum 1 year hospital/medical experience Preferred

Support Staff Services

• →Digitize analog films as necessary for radiologist interpretation.
• →Fax results as needed
• →Mail out necessary reports if needed
• →Burn CDs and films to distribute following the proper ID protocol
• →Monitor phones and assist physicians from film library and from Radiologist Reading Room.
• →Calls appropriate staff when oral contrast distribution is needed.
  Monitor and answer department phones
• →Answer phone to guide customers in providing necessary information and directions regarding the purpose of the call in a professional manner by utilizing the AIDET technique.
• →Successfully transfer calls
• →Distribute calls where needed (Radiologist, modalities, etc )
• →Answer phone to guide customers in providing necessary information and directions regarding the purpose of the call in a professional manner
• →Clear all phone messages left on a daily basis.

Monitor and answer department phones

• →Answer phone to guide customers in providing necessary information and directions regarding the purpose of the call in a professional manner by utilizing the AIDET technique.
• →Successfully transfer calls
• →Distribute calls where needed (Radiologist, modalities, etc )
• →Answer phone to guide customers in providing necessary information and directions regarding the purpose of the call in a professional manner
• →Clear all phone messages left on a daily basis.

Clerical Tasks

• →Knowledge of the Addendum process
• →Check mail daily in both locations and process to the appropriate modalities
• →Knowledge of checking our images upon patients or physicians request to follow the DPP policy.
• →Verifies patient orders in Epic and calls physicians to retrieve them as neede
• →Notifies appropriate modality when verbal orders are needed
• →Copy and fax, sort mail, hand out reports and memos
• →Help other office workers, physicians and technologist.
• →Knows how to digitize film.
• →Checks for patient orders prior to arrival. Call physician offices for orders.
• →Release reports to patients upon request.
• →Ability to work in a PACS/RIS environment
• →Knowledge to navigate in PACS, Epic and other computer programs pertinent to job.
• →Knowledge to order and cancel exams as needed.
• →Knowledge of printing and faxing reports to referring physicians and document data in PACS
• →Ability to Import/Export images to PACS
• →Monitors the STAT work list and calls/faxes results to appropriate area/physician office per procedure

Patient Satisfaction

• →Utilize proper AIDET techniques
• →Meets Service Recovery and Customer Service Guidelines as needed.
• →Performs patient advocate role for families and patients while in the Womens Imaging Department.
• →Identify patients by utilizing 2 patient identifiers.
  Performs other duties as assigned
• →Complies with all WellStar Health System policies, standards of work, and code of conduct.

Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia and start a future that gives you more.

Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.