Veterinary Receptionist - Jacksonville, FL

• Be the face of the Miramar family and make a real difference for pets and their people every day
• Work hand in hand with veterinarians and veterinary technicians who value a strong front desk
• Alternating Saturdays, so no one carries every weekend
• Professional development opportunities and a continuing education allowance to help you grow your career as a Veterinary Receptionist
• Employee pet perks, including free or discounted lab work and discounts on services, products, and pet food
• Quarterly team bonuses that celebrate what we accomplish together

• →Greet clients and patients warmly, and provide outstanding customer service from check-in to check-out
• →Answer phone calls, texts, and emails, and address client questions and concerns promptly and professionally
• →Schedule appointments and manage the daily appointment flow to keep the clinic on track
• →Process payments, review invoices and estimates with clients, and answer billing questions clearly
• →Update client and patient records accurately, and send appointment and vaccine reminders
• →Handle prescription refill and pet food requests, take messages, and route them to the medical team
• →Collaborate with veterinarians and veterinary technicians to keep clinic operations running smoothly
• →Support clients with compassion during stressful or emotional moments, including end-of-life visits
• →Maintain a clean, organized, and welcoming reception area

• Previous experience in a customer service role; veterinary receptionist or client care experience is preferred
• Strong communication and interpersonal skills, in person, on the phone, and in writing
• The ability to multitask and stay organized in a fast-paced environment
• Strong attention to detail and accuracy with records and payments
• Comfort with computers and office management systems; experience with veterinary practice management software is a plus
• A compassionate, patient approach with clients and their pets
• A passion for animal care and client service
• Availability for evening shifts and alternating Saturdays

Think you’re the Veterinary Receptionist we’ve been looking for? If you’re enthusiastic, organized, and ready to make a difference in the lives of animals and their families, we’d love to hear from you. Help us continue providing top-notch care to our clients and their pets, starting with the very first hello.

Diversity, equity, and inclusion are core values of Miramar Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.