UNIV - Administrative Coordinator I - Pediatrics: Infectious Disease

• Coordinate and maintain provider clinic, staffing, and on-call schedules, monitor capacity, address scheduling constraints, and facilitate timely communication of schedule changes to optimize provider availability and patient access.
• Manage division referral workflows and administrative work queues, including review of referral completeness, routing according to established scheduling criteria, tracking referral status, closure of scheduling loops, and follow-up on referrals that cannot be scheduled.
• Serve as a primary administrative contact for patients, families, referring providers, and clinical partners regarding appointments, referrals, scheduling changes, and access-related matters, escalating clinical questions and urgent concerns through established pathways.
• Collaborate with division leadership, providers, and operational partners to identify and resolve patient access barriers, improve scheduling and referral processes, and support efficient clinical operations.
• Coordinate implementation of new clinical services, program enhancements, workflow improvements, and other operational initiatives that support division growth and service excellence.
• Participate in quality improvement and operational improvement activities focused on clinic efficiency, patient access, workflow optimization, and the patient experience.
• Maintain current scheduling guidance, referral management resources, and administrative procedures to support consistent operations and decision-making.
• Track and analyze scheduling, referral, staffing, and operational metrics; identify trends and opportunities for improvement; prepare reports and summaries; and escalate operational concerns or access barriers to division leadership as appropriate.

• Provide comprehensive administrative support to division leadership, faculty, physicians, and staff, including coordination of calendars, meetings, communications, and divisional activities. 
• Coordinate faculty recruitment, onboarding, offboarding, and orientation activities, including candidate communications, interview logistics, itineraries, access requests, and administrative readiness for new personnel. 
• Support faculty academic, clinical, and administrative activities by coordinating required documentation, maintaining records, tracking deadlines, and facilitating completion of recurring departmental and institutional requirements. 
• Prepare, organize, and maintain divisional correspondence, presentations, reports, leadership materials, meeting agendas and minutes, operational summaries, and other administrative documents. 
• Coordinate division meetings, special projects, visiting faculty and guest activities, and other initiatives that support divisional priorities and strategic goals. 
• Maintain organized electronic files, administrative systems, directories, and master calendars for recruitment, credentialing, compliance, evaluations, and other recurring divisional activities to support continuity and operational efficiency. 

• Coordinate administrative requests, documentation, approvals, and follow-up with institutional teams, including human resources, finance, clinical operations, and other support services.
• Assist in facilitating communication between the division and external stakeholders to resolve administrative issues and support timely completion of required processes.
• Collaborate with administrative colleagues across the Department of Pediatrics to promote consistent procedures, information sharing, and effective coordination.
• Establish and maintain productive working relationships with internal and external partners to support division priorities.
• Track outstanding requests, deadlines, and action items to ensure appropriate follow-through and resolution.

• Coordinate procurement activities, including purchase requests, supplies, equipment orders, and vendor communications.
• Assist with invoice processing, expense reconciliation, reimbursements, and purchasing documentation in accordance with MUSC policies and procedures.
• Coordinate faculty and staff travel arrangements, including transportation, lodging, conference registration, and required travel documentation.
• Prepare or assist with travel expense reports and supporting documentation.
• Monitor procurement and travel requests, track approvals, and follow up to ensure timely processing.
• Maintain accurate records of purchases, travel expenses, vendor information, and related transactions.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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