Veterinary Receptionist - Orlando, FL

• Join a supportive, collaborative veterinary team
• Build meaningful relationships with clients and their pets
• Use your bilingual communication skills to make veterinary care more accessible and comfortable for our clients
• Work in a friendly neighborhood practice committed to excellent client and patient care
• Be part of a team that values professionalism, communication, and teamwork
• Continue growing through professional development and continuing education opportunities
• Make a meaningful difference for pets and the people who love them

• Welcome clients and patients with warmth, professionalism, and compassion
• Assist clients with patient check-in and check-out
• Answer phones and provide exceptional customer service
• Schedule appointments and help coordinate an efficient daily workflow
• Communicate clearly with clients in both English and Spanish
• Help clients understand treatment plans, recommendations, and next steps
• Maintain accurate client and patient information in the medical record
• Process invoices and collect payments
• Coordinate communication between clients and the veterinary team
• Handle client questions and concerns calmly and professionally
• Maintain an organized, efficient, and welcoming front desk
• Collaborate with doctors, technicians, and teammates to help the hospital run smoothly

• Previous veterinary or medical office experience
• Fluency in both English and Spanish
• Strong customer service and communication skills
• A friendly, professional, and compassionate approach
• Ability to multitask and stay organized in a busy environment
• Confidence communicating with clients in person and over the phone
• Ability to remain calm and professional during stressful or emotional situations
• Strong attention to detail and follow-through
• Comfort working with clients, pets, and the veterinary team
• Reliability and availability to work the closing shift
• Experience with ezyVet is helpful but not required
• A positive, collaborative, team-first mindset

If you’re an experienced veterinary or medical receptionist fluent in English and Spanish, and you're looking for a practice where your communication skills, organization, and commitment to great client service will be valued, we’d love to hear from you.

Diversity, equity, inclusion, and belonging are core values at Animal Hospital at Baldwin Park and Vetcor. We’re committed to building an inclusive, equitable workplace where every team member feels safe being their authentic self, truly belongs, and is empowered to reach their full potential.