Mailroom Clerk

As a Mailroom Clerk on JLL's Experience Services team, you'll play an essential role in keeping our workplace running smoothly, ensuring mail, packages, and shipments reach the right people at the right time. You'll be the organized, detail-oriented presence behind the scenes who keeps communication flowing accurately and efficiently across the building. At JLL, we are collectively shaping a brighter way — for our clients, ourselves, and our fellow employees, and this role is a meaningful part of that mission. You'll work closely with colleagues across departments, embracing more innovative ways of working to streamline mail handling and elevate the overall workplace experience. We believe the most effective teams are built when everyone is empowered to thrive, and as a Mailroom Clerk, you'll have the chance to build strong relationships with teammates and clients while developing skills that support your long-term growth.

• →Sort and collate incoming mail and packages, routing items to the correct departments and individuals
• →Process outgoing shipments via FedEx, UPS, DHL, and USPS, including weighing mail and applying the correct postage
• →Operate postage meters, forklifts, and electric pallet jacks to manage incoming and outgoing deliveries
• →Resolve issues related to incorrect or returned mail, including returned letters, adjustments, bills, and payments
• →Record registered mail and maintain accurate tracking to support smooth distribution
• →Fold letters and documents, insert them into envelopes, and prepare mail for distribution
• →Provide hospitality services, reception relief, and light housekeeping support as needed
• →Maintain an adequate stock of mail supplies and support copy room and printing device upkeep
• →Assist with small office moves and the setup and teardown of conference rooms
• →

• High school diploma or GED equivalent
• 1-2 years of previous mailroom experience
• Excellent communication skills in English, both written and oral
• Strong computer skills, including word processing, database entry, and familiarity with fax and scanning equipment
• Ability to learn new processes quickly
• Ability to sort mail in a way that supports speed and accuracy of delivery
• Ability to lift a minimum of 50 lbs.
• Ability to stand and remain active for extended periods throughout the day
• Ability to work efficiently with hands and demonstrate good hand/eye coordination

• Certified forklift operator certification

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.