Sr. Mailroom and Records Clerk

• →Manage incoming and outgoing mail and packages, including domestic and international shipments through courier services such as FedEx, UPS, DHL, and USPS.
• →Sort and distribute business mail while maintaining accurate shipment and records tracking processes.
• →Maintain inventory levels for shipping, mailroom, and office supplies to support daily operations.
• →Utilize internal systems to manage office service requests, tickets, and operational support activities.
• →Support office operations through conference room setups, office moves, ergonomic support requests, and event-related activities.
• →Partner with cross-functional teams to support operational alignment and enhance the employee experience.
• →Provide timely communication, service updates, and operational support while maintaining a welcoming and customer-focused environment.

• Demonstrated experience in a customer service, hospitality, mailroom, or workplace operations role.
• Experience working with courier and shipping systems including FedEx, UPS, USPS, or DHL.
• Strong communication, organizational, and interpersonal skills.
• Ability to prioritize tasks, solve problems effectively, and manage multiple responsibilities simultaneously.
• Ability to work independently while collaborating closely with workplace or office operations teams.
• Ability to handle confidential and sensitive information with professionalism.
• Ability to lift up to approximately 50 pounds.

• Experience supporting workplace operations, office moves, conference room setups, or event coordination.
• Familiarity with office ticketing or workplace service request systems.
• Strong attention to detail and proactive problem-solving abilities.
• Experience collaborating with cross-functional teams in a fast-paced office environment.
• Comfortable supporting operational projects, tasks, and service improvements.
• General computer proficiency with familiarity using Apple hardware/software and Google Workspace.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!