Veterinary Receptionist - Pace, FL

• 4-day work weeks. No nights, weekends, or holidays, plus flexible scheduling and lunch breaks on the reg.
• No egos, no drama. A supportive, “better together” team where wins are shared and challenges are never faced alone.
• Leaders who listen. As a Veterinary Receptionist here, your ideas are valued and your contributions are appreciated.
• High standards of care. Be part of an AAHA-accredited team that’s proud of the medicine we practice.
• Be yourself. A workplace where being yourself is encouraged, and if you’re not having fun, you’re doing it wrong.
• We celebrate you. Every Veterinary Receptionist here gets celebrated for birthdays, milestones, and the little wins that matter.

• →Greet clients and patients with warmth and professionalism
• →Answer phones, route calls, and respond promptly to voicemails
• →Schedule appointments and manage a multi-doctor calendar
• →Check patients in and out and keep client and patient information accurate
• →Collect payments, process invoices, and review estimates with clients
• →Communicate hospital policies, pricing, and services clearly, and handle client concerns with empathy
• →Manage medical record requests, reminders, and follow-up calls, texts, and emails
• →Help clients schedule recommended services and rechecks, reactivate overdue patients, and fill scheduling gaps
• →Educate clients on preventive care timelines and next steps
• →Coordinate with technicians and doctors to support smooth patient flow
• →Feed, walk, and care for hospitalized and boarding patients, and monitor them for changes
• →Clean kennels and laundry and help keep the lobby, front desk, and treatment areas clean

• Confidence handling high call volume and juggling competing priorities
• Compassionate communication, especially in sensitive or emotional situations
• Comfort collecting payments, processing invoices, and discussing estimates
• Strong problem-solving skills and the ability to handle difficult conversations with empathy
• Attention to detail when updating records and documenting client outreach
• Strong organizational habits, like follow-up lists, call logs, and task tracking
• The ability to multitask and stay calm in a fast-paced environment
• A positive attitude, reliability, and a team-first approach
• Ability to stand for extended periods and lift [Weight] lbs with assistance

Ready to join a team that truly values you? If you’re a Veterinary Receptionist who loves building relationships and keeping the day running smoothly, Pace Veterinary Clinic can’t wait to meet you.

Diversity, equity, and inclusion are core values of Pace Veterinary Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.