Receptionist/Administrator

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

• Responds to incoming calls and routes calls to correct location.
• Places outgoing calls on request and log international calls.
• Take accurate telephonic messages and resolves basic queries.
• Collects and processes switchboard data and produces reports.

• Travel bookings including flights, hotel/accommodation, cars/shuttles.
• Ordering stationery & kitchen stock as required.
• Takes care of administrative processes and produces monthly stats.
• Logs and keeps accurate records and details up to date.

• Assists team-members with various additional tasks e.g. catering assistance, room set-up etc. when required.
• Assist with Access control, access tokens/access cards and alarm codes for colleagues

• Team leader for all First Aiders and Emergency Wardens.
• Investigate issues relating to health and safety and review the effectiveness of health and safety measures that have been put in place.
• Ongoing training for incident reporting, making sure the team is on track.

• Accountable for service delivery through own efforts.
• Makes increased contributions by broadening individual skills.
• Collaborates effectively with others to achieve personal results.
• Accepts and lives the company values.

• Matric & tertiary qualification (administration)
• At least 3 years front face reception & administration experience
• Switchboard & telephone etiquette
• Service excellence
• Excellent command of English and Afrikaans
• Good communication skills
• Client centric
• Strong administrative skills
• Ability to handle stressful situations in a vibey dynamic team.
• Time management

• Must have their own reliable vehicle.

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!