Senior Team Assistant - Product & Technology

• Make a real impact behind the scenes, partnering with Zip's Technology and Product leaders to keep teams connected, priorities moving and big ideas on track.
• Bring your executive support experience, exceptional organisation skills and proactive approach to solving problems.
• Enjoy hybrid working from Sydney, with office days aligned to the executives you support.

Join Zip's Technology function, responsible for building and maintaining seamless, secure and sustainable platforms that enable customers to shop with confidence and merchant partners to grow their brands.

As our Senior Team Assistant, you'll support senior leaders across Technology and Product, bringing structure, energy and organisation to two of Zip's key functions. From managing executive priorities to coordinating team initiatives, you'll play an important role in helping our leaders and teams do their best work.

• Keep our Technology and Product leaders organised and focused by proactively managing diaries, meetings, communications and competing priorities.
• Coordinate leadership meetings, planning sessions and offsites, ensuring actions, decisions and commitments stay on track.
• Bring our teams together through engaging communications, events, onboarding and team initiatives.
• Build strong relationships across Zip, connecting people, anticipating needs and helping remove blockers.
• Find smarter ways of working by improving processes and embracing technology, AI and automation.

Zipsters work on a broad range of initiatives, and our skills and experiences all look a little different. What really matters to us is that you're a great fit with our four Values, and have a desire to learn and grow.

So whether you meet some or all of the desirable attributes below, we'd still love to hear from you:

• 3+ years' experience in an Executive Assistant, Senior Team Assistant or similar role supporting senior leaders.
• Exceptional organisation and prioritisation skills, with the ability to stay one step ahead in a fast moving environment.
• A proactive, solutions focused approach, with the confidence to work independently and navigate changing priorities.
• Strong communication and relationship building skills, with the ability to connect and collaborate across teams.
• Sound judgement, attention to detail and discretion when handling confidential information.
• Handle sensitive information with professionalism, sound judgement and discretion.
• A mindset that embraces AI and new tools to adapt, learn and grow.
• An aptitude for identifying and managing risks. Whether you are a People Manager or an Individual Contributor, we are all leaders at Zip, therefore effective risk management is important to how we run our business and part of all our roles.
• Our values in your DNA: Customer First, Own It, Stronger Together and Change the Game

As we write this next exciting chapter in our story, we will continue to move at pace and embrace change. For you, this might mean opportunities to learn new skills with hands-on experience, broader responsibilities, or the buzz of seeing your work impact customers faster.  

Zip is a place where you’ll get out exactly what you put in. When you join the team, we'll do our best to make sure you can be yourself and surround yourself with smart, friendly colleagues and leaders who have your back, so that you can make the big things happen.

Zipsters tell us these are just some of the best things about working here. You’ll also receive:

• 25 days paid leave annually, including birthday leave and quarterly wellbeing days
• 16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers
• Family support policies including miscarriage bereavement leave and domestic violence leave
• Mental health and wellness initiatives, including $299 annual wellbeing allowance, free access for you and family members to our EAP service Sonder, discounted private health insurance, and great rates on fitness sessions through ClassPass
• 2 days paid volunteering leave per year
• Access to the Flare Benefits Hub and Novated Leasing for savings across lifestyle, essentials and wellbeing
• Fee-free Zip products, and discounts with Zip merchant partners 
• Team social events, epic offices, free breakfast daily, and weekly free lunches 

We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.

Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.

Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centred products that bring customers and merchants together.

Operating in two core markets - Australia and the US, Zip offers point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants.

We’re proud to be a values-led business and our values - Customer First, Own it, Stronger Together and Change the Game - guide us in everything we do.

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