CPT-11732 E-commerce Digital Marketing Support Virtual Assistant

Independent Contractor – CPT-11732 E-commerce Digital Marketing Support Virtual Assistant/Marketing VA/Junior-Senior Level (Remote).

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.

A U.S.-based direct-to-consumer company operating several brands, including dietary supplements and skincare products, is seeking a Marketing VA to assist with email marketing execution, Canva content creation, Shopify updates, and recurring digital marketing tasks.

The VA will work primarily under the direction of the company's Digital Marketing Director, allowing the internal team to focus more on marketing planning and strategy while the VA handles day-to-day production.

The ideal candidate will bring hands-on e-commerce marketing experience, strong Canva and email marketing skills, attention to detail, and the ability to follow established brand guidelines.

All marketing content must be created without the use of generative AI, in accordance with the company's content policy.

The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.

Contractors will be required to provide services that align with the following client tasks:

Email & Digital Marketing Execution

• Create and prepare marketing email campaigns in Klaviyo using provided direction and approved materials
• Build email layouts, format copy, and organize promotional graphics
• Support scheduled email, SMS, and other approved customer communication campaigns
• Make revisions to campaigns based on marketing team feedback
• Review links, formatting, images, and other campaign details before submission for approval
• Maintain organized marketing assets and recurring production schedules

Canva & Marketing Content Support

• Create and adapt graphics using Canva and existing brand templates
• Prepare promotional images, product visuals, and supporting marketing materials
• Work with client-provided photographs, videos, brand guidelines, and copy
• Adjust layouts and materials for different campaign formats
• Maintain consistency in visual presentation and brand messaging
• Develop all copy and creative materials without generative AI

Shopify & Website Administration

• Update product photographs, banners, and routine website content in Shopify
• Assist with straightforward promotional and merchandising changes
• Review published website updates for accuracy and proper formatting
• Support routine e-commerce content maintenance as directed
• Flag technical issues requiring specialized development or management assistance

Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.

The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:

• Digital marketing execution or e-commerce marketing experience required
• Email marketing campaign creation experience required
• Experience managing and optimizing Meta (Facebook/Instagram) and TikTok advertising campaigns required.
• Canva proficiency required
• Strong written English and attention to detail required
• Klaviyo experience required
• Shopify content administration experience required
• Experience working with consumer brands preferred
• Familiarity with SMS or customer lifecycle marketing preferred
• Ability to follow brand guidelines and produce content without generative AI required
• Advanced graphic design, coding, and paid advertising management not required

IDEAL CANDIDATE PROFILE

• Detail-oriented and dependable with marketing production tasks
• Comfortable working from direction provided by a Marketing Director
• Experienced with e-commerce content and email marketing tools
• Creative and proficient with Canva
• Strong written communicator with careful proofreading skills
• Organized with campaign deadlines and recurring responsibilities
• Comfortable following a strict no-generative-AI content policy

APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED

• Klaviyo – Required
• Shopify – Required
• Canva – Required
• Slack
• Google Docs / Google Workspace
• Email & Marketing Campaign Platforms

• Contracted Hours per Week: 30-40 Hours
• Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
• Daily Working Time: Flexible – TBD (Subject to client's approval)

Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.

• Contractors will operate under a Master Services Agreement and a Statement of Work
• This is not an offer of employment; contractors are not employees of 20four7VA or any client
• All compensation is processed through 20four7VA according to the terms of the engagement

• REQUIRED SERVICE: Marketing VA
• REQUESTED EXPERIENCE TIER LEVEL: Junior and Senior Level
• Contracted Hours per Week: 30-40 Hours/week
• Daily Working Time: Flexible – TBD (Subject to client's approval)
• Scheduled Working Days: Monday-Friday
• REPORTING TO/POC: To Be Determined
• Number of VAs: 1
• GENDER PREFERENCE: None
• LANGUAGES SPOKEN/PREFERENCE: English
• ACCENT PREFERENCE: Level A-C (Strong Written English Required)
• REGION PREFERENCES: Offshore