Administrative Assistant for Housing & Homeless Services

• →Enter all cash receipts into applicable systems.  
• →Provide exceptional customer service toward all clients, visitors, and staff. 
• →Answer phone inquiries and resolve complaints in a courteous, professional manner and aid as necessary. 
• →Collect and assemble expenses and mileage, verify director signature and drop off FedEx packages on necessary days, if applicable. 
• →Schedule conference rooms. 
• →Maintain, order, and manage all office supplies and other inventory needs for the service line. 
• →Ensure proper maintenance of office equipment. 
• →Monitor training registrations, prepare training attendance forms for the facilitator, verify staff attendance with supervisors and check training forms for completeness. 
• →Maintain petty cash receipts and ledger. 
• →Utilize various office management software and spreadsheets to research and document projects, operations, and vendor invoices. 
• →Enter information into electronic health record (Evolv) and run reports as needed or requested. 

• One year of billing/accounting experience is required; three to five years of billing/accounting experience is preferred, including use of electronic health records is preferred.  
• Proficiency in Microsoft Excel is required. 

• Effective communication skills.  
• Highly organized, detail oriented and efficient in completing tasks.  
• Accurate record keeping skills.  
• Strong understanding of electronic health record systems is preferred.  
• Ability to handle multiple tasks efficiently and accurately.  
• Strong problem-solving skills when investigating payment denials. 

When you join our team, you’re not just getting a job, you’re stepping into a career with real support, growth, and impact. We offer a benefits package designed to meet you where you are in life. 

• Health & Security: Comprehensive medical, dental, vision, and prescription coverage, plus company-paid life insurance, disability protection and catastrophic sick leave. Access Services covers up to 88% of health premium with many employees paying less than $150/month. 
• Time to Recharge: Full-time employees start their first year earning up to nearly 6 weeks of paid time off (20+ PTO days plus 9 paid holidays), with even more time added as you grow your career with us. 
• Invest in Your Future: 401(k) with company match, tuition reimbursement program, and access to college tuition discounts. 
• Built into the Job: Mileage & Toll Reimbursement. 
• Support Beyond Work: Employee Assistance Program (EAP) with free, confidential resources for you and your family, including:  

• Counseling and emotional support through in-person, telehealth and text therapy 

• Financial and legal guidance 
• Grow With Us: Paid training, ongoing professional development, and opportunities to learn and advance across diverse roles and programs.