Office Coordinator- Family Medicine

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

• Supports department reception, maintains appointment calendars, arranges meeting rooms and catering, and coordinates basic events.

• Assists management with coordination and oversight of department functions, including various campaigns, holiday, and employee events.

• Oversees department equipment and office supplies, ensuring adequate supplies are maintained and equipment is serviced as required.

• Maintains department files, databases, and records, including employee records such as time and attendance, payroll matters, and education.

• Creates, compiles, and maintains various department reports, forms, spreadsheets, and documents, and assists with budgetary coordination and oversight.

• Updates and files department policies and procedures, and may recommend updates and assist with policy and procedure creation.

• Supports department with secretarial functions including correspondence; PowerPoint presentations; and meeting agendas, minutes, and distribution.

• Assists with the update and maintenance of the department website and/or Intranet site.

• Performs department Information Services coordinator functions including requesting and modifying computer access, assisting with equipment needs, and basic training and troubleshooting of department applications.

• Attends meetings as requested and may serve on various committees.

• Assists with or is responsible for department training functions.

• Other duties as assigned.

• Knowledge of organizational policies, procedures, and systems. Required
• Knowledge of clinic office procedures, computer system, and applications. Required
• Proficient in computer applications such as Microsoft Word, Excel, PowerPoint, and Outlook. Required
• General clerical skills including knowledge of general office and communication equipment. Required
• Knowledge of medical practices, terminology, and reimbursement policies. Required
• Excellent customer service, oral, and written communication skills. Required
• Ability to deal effectively with employees, patients, medical, and administrative staff professionally. Required
• Ability to handle a multitude of tasks simultaneously in a fast-paced working environment. Required
• Skill in planning, organizing, delegating, and supervising. Required
• Skill in evaluating the effectiveness of existing methods and procedures, identifying problems, researching, and recommending resolutions. Required
• Skill in developing and maintaining department quality assurance. Required
• Skill in exercising a high degree of initiative, judgment, discretion, and decision-making. Required
• Ability to plan, organize, prioritize, and direct the work of others. Required
• Ability to read, interpret, and apply policies and procedures. Required
• Ability to set priorities among multiple requests. Required
• Ability to communicate effectively and professionally in English, both verbally and in writing. Required
• Ability to interact with all levels of employees and establish partnerships. Required
• Discretion and ability to maintain confidentiality. Required
• Good problem-solving skills. Required
• Flexibility, and ability to multi-task and meet deadlines. Required
• Positive attitude and strong collaborator. Required
• Independent, effective, and efficient at time management, and project management. Required
• Meticulous and excellent planning/organization skills. Required
• Strong customer service orientation and strong people skills. Required
• Ability to effectively respond to time-sensitive issues and meet deadlines. Required
• Ability to manage multiple projects simultaneously. Required
• Additional languages preferred. Preferred
• Knowledge of development activities and Raisers Edge preferred. Preferred
• Working knowledge of Lotus Notes, Mindjet Mind Map software, and Visio preferred. Preferred
• Knowledge of processes and tools for scheduling training preferred. Preferred
• EPIC access and other registration applications preferred. Preferred

• Associate Preferred
• High School Grad or Equiv Required

• 1+ experience in a lead position within a medical practice Preferred
• 1+ working in medical practice environment Preferred
• Working in medical practice environment Preferred
• Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.