Patient Scheduling Coordinator

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

• Manages the schedule for all patients and edits schedules for employees calling in sick, ensuring timely reassignment of patients.

• Initiates infection control forms and uploads them as “Employee Infection Report” in HR Console.

• Receives second calls from field staff during times clinical supervisors are unavailable and refers clinical questions to Manager or Director as necessary.

• Maintains the patient hospitalization log, enters coordination notes in electronic medical records, and updates daily for morning huddle.

• Provides appropriate transfer summary and medication list to the receiving inpatient facility.

• Completes requested schedules according to agency scheduling guidelines, including discharge visits, OASIS collection, recert visits, and rescheduled visits.

• Ensures supervisory visits are scheduled according to agency protocol and regulatory mandates.

• Adjusts service codes related to discharge visits, supervisory visits, and buddy codes considering the entire episode of care.

• Runs all scheduling reports, including Agent Summary Report and Missed Visit Done on Paper Report.

• If the PSC is an LPN, receives lab reports, assesses for normality, faxes copies to doctors and pharmacies, informs appropriate staff, and routes to the Medical Records Department.

• Updates employee schedules daily, considering productivity and geographic issues, and discusses assignments with supervisor/manager for approval.

• Serves on at least two agency-wide committees per year as requested.

• Performs other duties as assigned.

• Demonstrates ability to communicate by reading, writing and typing legibly, speaking and comprehending English effectively in order to carry out job requirements. [Required]

• Medical terminology knowledge. [Required]

• Knowledge of electronic medical record. [Required]

• Knowledge of basic to intermediate application of Microsoft Office Suite including, Word, Excel, PowerPoint, Outlook as well as internet software. [Required]

• Ability to complete AdventHealth Home Care Orientation and Training, as necessary. [Required]

• High School Grad or Equiv [Required]

• N/A

• 1+ related experience in medical office. [Required]

• Home Health Agency office experience [Preferred]

• N/A

• Driver's License (DL) [Required]

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:
https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.