Executive Assistant to General Manager Australia

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At AIG, we are reimagining the way we help customers to manage risk. Join us as an Executive Assistant to the General Manager, Australia to play your part in that transformation. This is an opportunity to apply your exceptional organisational, communication and stakeholder management skills in a highly visible role supporting senior leadership within a global market leader.

AIG Australia is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. AIG’s General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network. Operating in Australia for more than 60 years, AIG has established a reputation as a leading insurer and ally to our multinational, corporate and SME clients.

As Executive Assistant to the General Manager, Australia, you will provide high-level executive administrative support in a fast-paced, professional environment where discretion, sound judgement and attention to detail are essential. You will play a key role in enabling the smooth operation of the General Manager’s office, managing their complex diary, coordinating meetings and travel, preparing communications and supporting engagement with internal and external stakeholders.

This role offers the opportunity to work closely with senior leaders across Australia, the region and globally, contributing to the effectiveness of leadership routines, business planning, stakeholder engagement and day-to-day operations. It is well suited to a proactive, highly organised Executive Assistant who enjoys building trusted relationships, managing competing priorities and working at the centre of a dynamic business.

Key accountabilities will include but not limited to:

• Provide high-level executive administrative support to the General Manager, Australia, always ensuring confidentiality and professionalism.
• Manage the General Manager’s diary and inbox, meeting schedule and travel arrangements, often within tight timeframes.
• Coordinate meetings, prepare materials and support follow-up actions across internal and external stakeholders.
• Prepare and manage documents, correspondence, presentations, reports and internal communications in a timely and accurate manner.
• Manage a high volume of incoming emails, correspondence and requests, escalating or delegating where appropriate.
• Support the annual planner, corporate calendar and key leadership routines for the General Manager’s office.
• Build and maintain effective relationships with colleagues, clients, external parties and regional or global stakeholders.
• Coordinate regional and global requests for information, including NY and APAC-related requests where required.
• Process expenses and invoices accurately, with appropriate attention to cost centre and budget allocations.
• Carry out additional administrative and coordination duties as required to support business priorities.

What you’ll need to succeed

• Strong MS office skills.
• Highly organised and outcome focused.
• Strong interpersonal, communication and negotiation skills.
• Outstanding relationship and stakeholder management ability.
• Ability to work independently and employ initiative to find solutions.
• Ability to work under pressure, to tight deadlines.
• Shows a degree of empathy/resilience to deal with more challenging or confronting situations as required.
• Strong customer service ethic.
• Proven experience in a similar role, supporting a CEO, General Manager, Managing Director or senior executive in a professional/legal/financial services firm would be highly advantageous.

Applicants must have valid rights to work in Australia, as employer sponsorship is not available for this position.

Ready to make a bigger impact? We look forward to reviewing your application.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.  

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