Office Administrator & Administrative Assistant

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

The Office Administrator will oversee both office operations and reception services.

Office Administration

• Oversee the day-to-day operations of the office.
• Greet, assist, and direct visitors, vendors, and guests.
• Coordinate office access and security.
• Order and maintain office supplies, kitchen items, and workplace amenities.
• Coordinate office maintenance, repairs and service requests.
• Coordinate mail, packages, and courier services.
• Coordinate in office meetings, office employee engagement events,
• Maintain office records, office email distribution list, and administrative files.
• Ensure common areas, kitchens, and meeting rooms remain organized and functional.
• Monitor workplace health, safety, and compliance requirements.
• Serve as the primary point of contact for office-related inquiries and requests.
• Oversee office operations and maintenance.   

Reception

• Answer and route incoming phone calls and emails.
• Manage the reception desk and maintain a clean, organized lobby area.
• Register visitors and issue guest badges.
• Receive, sort and distribute incoming mail and deliveries.
• Prepare meeting rooms and assist with meeting logistics.
• Maintain visitor logs and reception records.
• Order and maintain reception and office supplies.
• Coordinate catering orders and concierge for office meetings.
• Support employee onboarding activities and visitor orientations.
• Report cleaning or office building issues.
• Help create a welcoming, professional, and customer-focused office environment.

• Provide administrative support to SVP, of the Real Estate and Team
• Manage calendars, schedules, and appointments.
• Prepare, edit, and distribute correspondence.
• Handle confidential information with discretion.
• Process expense reports for Tabitha Lee
• Arrange travel accommodations and itineraries.
• Coordinate Team events and activities.
• Prepare meeting agendas.
• Monitor and respond to routine administrative requests.
• Support special projects as assigned.
• Track deadlines, action items, and follow-up activities.
• Assist in planning employee events, meetings, and training sessions.

• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams)  
• Calendar and meeting management
• Front desk management
• Effective communication and organizational skills
• Excellent attention to detail is essential
• Professional demeanor and positive attitude.
• Ability to work independently and prioritize competing demands.
• Ability to multi-task and prioritize a heavy workload to meet agreed expectations
• Strong technology skills with associated equipment in the areas of Office operations, Reception Services, Facilities Coordination, and Administrative Functions.

• High School diploma or equivalent required.
• 2- 3 years of experience in office administration, receptionist, administrative assistant, and customer service.
• Experience providing reception and front desk support
• Experience managing office operations and administrative processes.
• Experience processing invoices and expenses.
• Experience working in a fast-paced, professional corporate office environment.
• Experience using office technology, phone systems, and workplace management tools.

Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.