Medical Practice Virtual Assistant

South AfricaRemotemid

Virtual AssistantAdministration & Office Support

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Quick Summary

Key Responsibilities

Assist with configuring, building out, and maintaining the backend of SimplePractice.

Requirements Summary

Quickly identify and escalate urgent patient risk signals or clinical emergencies to Dr. Wakil following established practice protocols.

Technical Tools

Virtual AssistantAdministration & Office Support

We are seeking an experienced, tech-savvy, and highly empathetic Virtual Medical Practice Manager / Assistant to oversee the operational and administrative backend of a growing psychiatric practice. The practice is preparing for a physical office relocation by January 1st, alongside a complete digital migration from Practice Fusion to SimplePractice.

The ideal candidate brings strong operational logic, EHR data-handling proficiency, and a warm, diplomatic communication style capable of handling sensitive mental health scenarios (including anxious patients, child custody nuances, and urgent risk triage).

Responsibilities

~1 min read

Requirements

~1 min read

Hands-on experience with Electronic Health Record (EHR) systems—SimplePractice experience is strongly preferred.
Familiarity with Practice Fusion, digital fax systems (Updox), and digital billing platforms.
Tech-savvy and adaptable to HIPAA-compliant communication platforms (Microsoft Teams, Slack, Google Workspace).

Compliance & Legal Knowledge: Strict adherence to HIPAA standards, privacy laws, and medical-legal boundary guidelines.

Language & Tone: Professional English fluency with a warm, gentle, and diplomatic style (Spanish-speaking ability preferred to support local Houston demographics).

Personality & Capacity: High emotional intelligence, calm demeanor under pressure, strong organizational logic, and a patient-first ethos.

Why Join Assist World?

100% REMOTE

$50 birthday bonus

$200 testimonial bonus

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Important Hiring Note / Eligibility: We are a remote-first team, but due to international payment regulations, we can only hire candidates who can receive payments via Wise (SA, UK, US & PH). Before applying, please ensure Wise operates and supports local bank transfers in your country of residence/bank location.

Regrettably, we cannot proceed with applications from regions where Wise services are unavailable.