Dental Office Administrator (Minimum 3 years Dental experience)

• →Establish and maintain positive working relationships with patients and the community in order to ensure satisfaction new or repeat patients or referrals.
• → Monitor key indicators daily to evaluate attainment of office goals.
• →Coordinate marketing projects.

• Hires, trains, develops and appraises staff effectively. Provides timely and accurate coaching and performance evaluations.
• Using Core Values, takes corrective action as necessary and in accordance with company policy. Provides on-time delivery and follow-up regarding other Human Resource requirements for all staff.
• Balances team and individual responsibilities.
• Exhibits objectivity and openness to others’ views.
• Contributes to building a positive team spirit. Ability to build morale and group commitments to BDG’s goals and objectives.
• Supports everyone’s efforts to succeed.
• Recognizes accomplishments of employees.
• Maintains confidentiality of information.
• Always Conform with all safety rules and use all appropriate safety equipment.
• May be requested to assist with special projects from time to time.

• High School Diploma or GED required.
• Bachelor’s Degree (business, marketing or related field) desirable.
• Minimum of three years of dental industry experience required.
• Previous supervisory experience desired. Education / Experience equivalency.
• Computer Skills Microsoft Windows environment with Office Suite to include formatting and production of letters and memos.
• Proficient in Microsoft Word and Excel.
• Experience in using dental practice management software preferred. (Dentrix Enterprise)
• Proficiency in online ordering platforms.
• License, Registration, or Certifications Unexpired State Driver’s License.
• CPR Certification preferred.

• Personal characteristics that contribute to an individual’s ability to excel on the job (not a guarantee).
• Ability to read and comprehend advanced instructions, operating manuals, correspondence, and memos.
• Should be patient-service driven. Position requires demonstrated poise, tact and diplomacy along with the ability to handle sensitive and confidential situations.
• Project a warm demeanor as well as be professional in attitude and appearance.
• Ability to reconcile financials received at Dental office.
• Excellent follow-through skills.
• Strong attention to detail and well organized.
• Must have excellent telephone etiquette and verbal communications.
• Ability to handle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.
• Is a self-starter and can work independently
• Dependable and reliable.
• Maintain confidentiality of information.

• Regular attendance is required including varied hours.
• At times, individual must be able to work in a fast-paced environment with ability to handle and prioritize multiple, competing tasks and demands and to consult Supervisor when necessary.
• Overtime requires approval by Supervisor.

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hands/fingers; and reach with hands and arms. Employee must be able to remain in work area for several hours at a time. The employee occasionally lifts and/or moves up to twenty (20) pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. It also requires manual dexterity in combination of eye / hand coordination. Work environment is subject to many interruptions, varying and unpredictable situations and time pressures related to multiple tasks. Work is normally performed inside. There is exposure to chemicals and cleaning supplies.

Position does not entail predictable or unpredictable exposure to blood. Page 4 The above statements are intended to describe the general nature and level of work performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties and skills required of personnel so classified. Other functions may be assigned and management retains the right to add or change the duties at any time. Advanced notice may not always be possible.