Office Assistant

The Office Assistant provides administrative support for the Resort, Board of Directors, General Manager, Regional VP of Operations, and staff.

• →Responsibilities listed may not apply to all locations
• →Assists the General Manager and management team as needed
• →Assists with meeting preparations (resort owners, staff, etc.)
• →Takes notes and prepares minutes for all meetings
• →Assists with payroll processing and distribution as needed
• →Assists with review of timecards for accuracy and then sends to all managers for review and editing
• →Files documents
• →Assists with orientation of all new hires, completing new hire paperwork and submitting to HR
• →Works directly with HR to complete and submit worker’s comp claims, insurance enrollments, etc.
• →Assists with customer service issues
• →Monitors daily sales, prepares and makes deposits, records and files payables
• →Assists with other departments as necessary; Hospitality, Activities, Housekeeping, etc.
• →Responsible for incoming and outgoing correspondence, processing and deliver mail daily
• →Maintains inventory of office supplies, uniforms, and orders
• →Codes and processes invoices and submits check requests to the accounting department
• →Assists with other related functions for managers, employees, and guests
• →Performs all other related duties and projects as assigned

Education, Essential Training / Certifications, and Experience:

• High School Diploma/GED
• 2-3 years of experience in the hospitality field

Skills, Knowledge, and Abilities:

• Advanced computer skills –proficient in Microsoft Office-Word, Excel, Access, PowerPoint, Publisher
• Strong experience in operating and maintaining office equipment, computers, copiers, facsimile, postal meters, and calculators
• Excellent organizational and prioritizing skills
• Excellent customer service and problem-solving skills
• Excellent communications skills; verbal and written, bilingual preferred
• Ability to multi-task
• Ability to work independently
• Ability to analyze customer needs and assist in resolving all customer challenges and stressful situations
• Dependable with excellent attendance and punctuality
• Flexible schedule, ability to work additional hours, weekends and holidays

Shift: Additional hours may be needed to cover shifts, meet deadlines and business needs

• Regular Hours and Weekend

Travel:

• Up to 25%