Dental Office Manager

We are seeking a high performing leader, excellent communicator and problem solver who thrives on accountability, organization and results with a patient-first mindset.

Monday - Thursday 7:45am -5:00pm

Friday 7:45am - 2:00pm

with lunch breaks

Within the Star Dental Partners (SDP) affiliated network of dental practices, the Dental Office Manager (OM) is responsible for monitoring and managing the operations of a single location. The OM will focus on executing numerous operational tasks in their dental practice with the goal of enhancing practice level efficiencies and growth in conjunction with the SDP support team and the primary dentist of the practice. The OM works closely with the Regional Director of Operations (RDO) to drive a positive team culture and achieve positive practice results.

• Team leadership, coaching and training• Profit & Loss (P&L) management• Staff and patient scheduling• Time & Attendance (T&A) management• Payroll process management• Accounts Payable (AP) management• Manage insurance claims and other forms of payment

• Patient satisfaction and experience• Collaborate on internal and external marketing efforts• Implement policies and procedures• Promote SDP company policies and best practices (published or otherwise communicated)• Management of dental licenses and other related certifications• Maintain current safety procedures and personal protective equipment required to minimize health risks• Other job duties as assigned

•Minimum 2 years of experience as a Dental Office Manager required, including front office operations and team leadership experience.

• Proficient in dental performance management software

• Strong understanding of marketing strategies, platforms, tools and metrics• Intermediate experience with Microsoft Office Suite of applications (Excel, Outlook, SharePoint, and Word)• Solid understanding of P&L management, revenue cycle, A/R (budgeting)• Comprehensive understanding ability to enforce current labor laws• Adhere to current regulatory agency guidelines (OSHA, HIPAA, CDC, etc.)

At Big Smile Dental in Fredericksburg, VA, we’re dedicated to creating healthy, beautiful smiles for the whole family. Led by Dr. Carter Waller, our friendly team provides comprehensive dental care including cleanings, fillings, crowns, dentures, root canals, and cosmetic dentistry like veneers and teeth whitening. We focus on gentle, personalized treatment in a welcoming environment. Whether you need routine care or a smile makeover, Big Smile Dental combines experience, technology, and compassion to keep your smile bright and healthy.

Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.