Veterinary Receptionist - Oberlin, OH

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ReceptionistAdministration & Office Support

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Quick Summary

Overview

Who we are Douds Veterinary Hospital is Hiring a Veterinary Receptionist!

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ReceptionistAdministration & Office Support

What We Offer

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Douds Veterinary Hospital is a small animal practice in Oberlin, Ohio, committed to providing exceptional patient care and outstanding client service. We're looking for a friendly, dependable Veterinary Receptionist who enjoys working with both people and pets and thrives in a collaborative, team-oriented environment.

If you're looking for a practice where your contributions are valued, your teammates support one another, and your work truly makes a difference, we'd love to meet you.

✓A flexible approach to compensation that will reflect your skillset and future performance

✓401(k) matching & Roth Retirement Savings Plan

✓Flexible Spending Account (full-time only)

✓529 Savings Plan

✓Tuition Support Program (full-time only)

✓Referral bonus program

✓Health Insurance, including medical, dental, and vision (full-time only)

✓Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)

✓Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.

✓Sick Time / Paid Time Off

✓Free/discounted lab work for all employee pets

✓Pet discounts on services and products

✓Pet food discount program

✓Quarterly Team Rewards Bonus Program

✓Professional development opportunities

✓Continuing education allowance

✓Uniform allowance

✓Six paid holidays (full-time only)

✓Employee Assistance Program

✓Employee discount program

Supportive team culture where everyone works together
Meaningful work helping pets and the people who love them
Opportunities to learn and grow professionally
Positive, collaborative environment built on respect and teamwork
Variety in your day while supporting clients, patients, and the medical team
A practice that values compassion, communication, and client service

Greet clients and patients with warmth and professionalism
Answer phones, route calls appropriately, and respond to client inquiries
Schedule appointments and help manage daily appointment flow
Check patients in and out while ensuring accurate client and patient information
Collect payments and process invoices
Maintain accurate medical records and client information
Assist with prescription refill requests and routine follow-up communications
Coordinate with veterinarians and technicians to support efficient patient flow
Keep the reception and waiting areas clean, organized, and welcoming

Previous veterinary reception or animal hospital experience strongly preferred
Excellent customer service and communication skills
Confidence handling high call volume and competing priorities
Strong organizational skills and attention to detail
Ability to multitask in a fast-paced environment
Comfort interacting with clients, patients, and team members
Basic computer skills and willingness to learn practice management software
Ability to remain calm, compassionate, and professional during emotional situations
Positive attitude and team-oriented mindset

A team that genuinely enjoys working together
Mentorship and support from experienced teammates
Opportunities for continued learning and development
A workplace built on kindness, teamwork, and mutual respect
Meaningful work that positively impacts pets and their families
A supportive environment where your contributions matter

If you love animals and want to be part of a caring, supportive hospital, we'd love to hear from you. Apply today and discover what makes Douds Veterinary Hospital such a rewarding place to build your career.

Diversity, equity, inclusion, and belonging are core values at Douds Veterinary Hospital and Vetcor. We are committed to building an inclusive, equitable workplace where every team member feels safe being their authentic self, truly belongs, and is empowered to reach their full potential.