Delivery Team Assistant

Requirements

• Strong Excel skills and confidence working with spreadsheets, databases, and large amounts of data.
• Good analytical skills, with the ability to review, organize, interpret, and identify inconsistencies or trends in data.
• Exceptional attention to detail and accuracy, particularly when working with reports, documentation, and data.
• Strong organizational and time-management skills, with the ability to manage multiple tasks in parallel, prioritize effectively, and follow up with others to ensure deadlines are met.
• Strong communication and coordination skills, with the ability to work effectively with different stakeholders and keep information organized and up to date.
• Fluent English, as English is the primary language of communication in this role.
• Proactive and reliable approach, with the ability to work independently, identify what needs to be done, and follow tasks through to completion.
  

Nice to have

• Previous experience in an IT or consulting company.
• Basic understanding of project management principles and processes.
• Experience working with project-related data, reports, or documentation.
• Familiarity with tools such as Jira, Confluence, SharePoint, or similar project management/collaboration platforms.

Responsibilities

Projects and time tracking:

• Register projects and project participants in our project management system.
• Monitor timely timesheet completion across the team.
• Ensure Project Managers approve logged time on schedule.
• Reconcile registered time against client-billed time.
• Track key deadlines (time approval, period closing, etc.) and follow up with Team and Project Managers to keep them on schedule.
• Identify and escalate data discrepancies such as time mismatches or unregistered participants.

Records and documentation:

• Keep consultant profiles current, accurately reflecting recent projects and experience.
• Manage document handover and maintain registers, such as signed contracts at project kickoff.
  

Team and commercial support:

• Handle Capability Managers' requests on team cost monitoring, working with financial and commercial data on teams and projects.
• Support Capability Managers with organizational tasks: preparing reports, maintaining registers, and coordinating internal team communication.
• Facilitate meetings and track agreed action points.

Cross-functional collaboration:

• Support hiring by drafting job postings and working closely with HR on recruitment.
• Collaborate with Sales on the handover of projects to Delivery.
• Contribute to developing and improving company policies, and help ensure they're followed.