Brokerage Operations Processing Specialist

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

As a Brokerage Operations Representative, your expertise will be key to ensuring the seamless back-office functions of our brokerage and Self-Direct Brokerage services. Join us in delivering exceptional service, handling diverse client requests, and becoming a vital part of our dynamic team shaping the future of financial empowerment.

• →Efficiently review and process various client requests, including account enrollments, distributions, transfers, and complex transactions such as estate settlements
• →Demonstrate expertise in Self-Directed Brokerage plan conversions and maintenance, managing setup, transactions, and research tasks with precision
• →Update and maintain client accounts across multiple platforms to ensure accurate and up-to-date information
• →Thoroughly review required legal documentation for completeness before initiating processing
• →Collaborate with clearing firm representatives, brokers/traders, colleagues, and other stakeholders, ensuring clear and effective communication to clarify information and address inquiries

• →Bachelor’s degree or an equivalent combination of education and professional work experience
• →1+ years of experience in brokerage services/operations
• →FINRA 7 registration required
• →FINRA fingerprinting required

• NetX 360/Pershing experience a plus
• Basic Microsoft Office knowledge; proven brokerage operations and industry knowledge
• Excellent communication and organizational skills with strong attention to detail
• Ability to multi-task and prioritize workload in a high-paced environment to complete tasks within established timelines
• Collaborate with service, sales, internal business partners, and external vendors

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***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***