Veterinary Receptionist

Highland Animal Hospital is seeking a skilled and compassionate full time Veterinary Receptionist to serve as the primary point of contact for our clients and their pets. This position plays an integral role in the overall client experience, requiring a professional who can balance administrative precision with genuine warmth across a wide range of interactions — including those of a sensitive or emotionally complex nature. 

Qualified candidates will bring demonstrated experience managing high-volume front desk operations, a calm and composed presence under pressure, and a commitment to delivering consistent, high-quality customer service in a clinical setting. 

At Highland Animal Hospital, we’re more than just a veterinary clinic—we’re a community dedicated to the well-being of pets and their families. Located in Needham, MA, our team combines compassionate care with cutting-edge medicine to ensure every patient receives the same level of care we’d want for our own pets. With a focus on preventive medicine and tailored treatment plans, we’re here to support the health and happiness of pets throughout every stage of life.

We pride ourselves on fostering a supportive, collaborative work environment where team members can thrive and grow. Ready to make a difference in the lives of pets and their owners? Join us and become part of a team that’s as passionate about care as you are!