Facilities Admin cum Receptionist

• →Serve as the main point of contact and tenant representative for building management, coordinating all facilities-related communications and portal management activities
• →Manage reception operations including visitor management systems, access card administration, and ensuring seamless guest experiences from arrival through departure
• →Process incoming and outgoing mail and courier services (local and international), maintaining accurate databases and ensuring proper documentation and distribution
• →Conduct regular site inspections and manage parking allocations, room bookings, and lost-and-found procedures according to established protocols
• →Serve as a certified Fire Warden and First Aider, responding to emergency situations and ensuring the safety and security of all building occupants
• →Support arrangements for any maintenance activities and operational readiness
• →Prepare and distribute facilities-related communications and memos to staff, ensuring clear and timely information flow across the organization
• →Maintain detailed records of visitor logs, courier shipments, stamps inventory, and access card assignments while ensuring compliance with security procedures

• Minimum 2-4 years of experience in reception, front office operations, workplace services, or facilities coordination
• Occupational First Aid Certificate from an approved certifying body (preferable)
• Fire Warden certification or ability to obtain certification immediately upon hire (preferable)
• Working proficiency in Mandarin to effectively communicate with audience including visitors, client stakeholders, vendors (preferable)
• Demonstrated ability to manage multiple priorities simultaneously with exceptional attention to detail and accuracy
• Strong communication and interpersonal skills with the ability to interact professionally with visitors, vendors, and staff at all organizational levels
• Proficiency in Microsoft Office Suite and experience with visitor management systems and facilities management software
• Customer service orientation with discretion, confidentiality, and ability to remain composed under pressure
• Knowledge of health and safety matters, emergency procedures, and building evacuation protocols
• Flexibility to manage extended hours of coverage at Reception. Three shifts (8am-5pm, 9am-6pm and 10am-7pm M-F)

• Experience working in a multi-floor corporate office environment with integrated facilities management services (preferred)
• Familiarity with courier services and international shipping documentation procedures (preferable)
• Experience with CMMS tools (preferable)
• Background in managing meeting room technology including telephone and video conferencing equipment (preferable)

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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